Powersports Service Advisor/Writer
McGrath Family of Dealerships
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- Pay
- $40K to $60K
- a year
- Location
- Cedar Rapids, IA
- Job type
- Full time
- Posted
- Oct 16
- 3 days ago
Career path
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About the company
McGrath Family of Dealerships
Automotive · 501 to 1,000 employees
As part of the McGrath Family of Dealerships, we are committed to delivering an exceptional customer experience while supporting a fast-paced and performance-driven service department.
What you'll do
- Assist customers through the service process, coordinate repair orders with technicians, and present recommended maintenance and service work.
- Provide customer updates, maintain repair order documentation, and support service department workflow.
What you need
- Strong communication and customer service skills, organization, attention to detail, multitasking ability, and a valid driver’s license with a clean driving record are required.
- Previous service advisor or customer-facing experience is preferred.
Key skills
communicationcustomer serviceOrganizeddetail-orientedmultitask effectivelyteam-oriented attitudeValid driver’s license
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Perks
- PTO starting Day 1
- vision insurance
- 401(k) with company match
- Career growth
See full description on company page, apply now
Read the full posting here
Powersports Service Advisor/WriterLocation: Cedar Rapids, IA
Schedule: Full-Time | Tuesday – Saturday
About the OpportunityMcGrath Powersports is seeking a motivated and customer-focused Service Advisor to join our high-energy team in Cedar Rapids. As part of the McGrath Family of Dealerships, we are committed to delivering an exceptional customer experience while supporting a fast-paced and performance-driven service department.
This role is ideal for someone who thrives in a dynamic environment, enjoys working with people, and takes pride in delivering top-tier service from start to finish.
Requirements• Strong communication and customer service skills
• Organized, detail-oriented, and able to multitask effectively
• Ability to manage multiple customers and repair orders in a fast-paced environment
• Professional appearance and positive, team-oriented attitude
• Valid driver’s license with a clean driving record
• Willingness to complete a pre-employment background check
• Previous service advisor or customer-facing experience preferred
What You’ll Do• Greet and assist customers in the service lane with professionalism and care
• Manage the full customer experience throughout the service process
• Coordinate with technicians to assign and schedule repair orders
• Present and sell recommended maintenance and service work
• Provide timely updates and communicate clearly with customers in person and over the phone
• Maintain accurate repair orders and documentation
• Support a smooth, efficient, and productive service department workflow
What We Offer• PTO starting Day 1
• Health, dental, and vision insurance
• 401(k) with company match
• Career growth – 97% of promotions come from within
• Supportive, fast-paced, and team-oriented work environment
Take the Next StepIf you’re ready to grow your career in a fast-moving, customer-focused environment and be part of a team that values performance and professionalism, apply today to join McGrath Powersports in Cedar Rapids.
Check us out! https://www.youtube.com/watch?v=L6NEcmFkwMI