Individual and Family Services · 201 to 500 employees
For over 70 years, Wayfinder has been responding to the critical needs in the communities we serve. Through our services, we reach nearly 25,000 individuals each year, from those who have vision impairment or profound special needs to children in foster care — and their families.
The mission of Wayfinder Family Services is to ensure that children, youth and adults facing challenges always have a place to turn. Founded in 1953 as the Foundation for the Junior Blind, our programs initially provided blind and visually impaired children with opportunities to lead fuller and more independent lives. Today, we are a statewide organization that improves the health, well-being and quality of life for children, youth, adults and families who are facing difficult life and health circumstances.
We are the only human services organization in California with specialized programs for vulnerable children, youth and families AND individuals of every age with vision loss, or intellectual/developmental disabilities. We work beyond traditional silos and tackle the complex, intersecting issues faced by children and families. As Wayfinder Family Services, we stand in the gap and change the future, embracing the spirit of our name: we forge ahead, we find a way, whatever it takes.
Job Details: Job Location: South Sacramento - Sacramento, CA, Position Type: Full-Time/Part-Time, Education Level: High School, Salary Range: $21.00 - $23.00Hourly, Travel Percentage: None, Job Shift: Day/AM, Job Category: Nonprofit - Social Services, At Wayfinder Family Services, we understand the unique challenges facing some of our state’s most vulnerable children, youth and adults. Those with disabilities, those without a home of their own, those who have been abused and many, many more. We answer the call for them. We believe in the amazing potential in, and for, each and every one of them. And, together, we find a way to turn that potential into reality. Program and Role Summary Wayfinder’s Kinship Support Services Program (KSSP) provides kinship navigation service for grandparents, extended family members or close family friends who step up to raise children so they avoid the trauma of separation from their birth family. The program also assists kinship families that form voluntarily, without the assistance of a child welfare agency. Our program offers counseling, assistance with basic needs, support groups and workshops, respite resources and more. Kinship families are more stable, and children maintain their family connections, which produces better long-term outcomes. The primary focus on the Program Assistant is to provide administrative support to the program and be responsible for record management services focusing primarily on data entry and maintenance, preparing data for reports, and creating and updating relative contact logs and family builds. This position provides various administrative, and staff support services at the program level. The hourly wage range for this role is $21.00 - $23.00. This position is part-time and budgeted for 20 hours/week, with a varied schedule. Primary Responsibilities: Greets visitors, takes telephone calls, and refers visitors and callers to appropriate staff or offices. Provides general information concerning the organization's rules, procedures, policies, and philosophy. Support the office administrative team with tasks as needed to ensure the smooth operation of the office, including but not limited to ordering supplies, operating a variety of standard office machinery, and maintaining inventory of office supplies, books, food, and beverages. Updates and maintains client information in the required database(s). Accounts for various documents for tracking purposes, telephone inquiries, training events, purchasing/returns, and generates reports as necessary. Takes initial phone inquiries from clients, referral sources, or program partners. Assists in coordinating, organizing, and logistical support of ongoing groups and program activities, such as arranging meeting space, confirming attendance, and providing additional support. Supports program with collection/distribution of data, communications, coordination of meetings and materials, sorts and files all correspondence, reports, records, documents, or other materials, and searches files to retrieve information as requested. Performs other duties as may become necessary or as directed. Qualifications: Education and Experience: At a minimum, a high school diploma is required; a bachelor’s degree is preferred. Program-related support experience is preferred. Experience with the dynamics of kinship, foster and adoptive families, and special needs children preferred. Experience in office support work, including live scanning, records, and data familiarity, is preferred. Valid CA Driver License with a minimum of three (3) years of good driving history and must be approved by the agency’s insurance carrier to drive agency vehicles. Benefits: Wayfinder is committed to providing our employees with a benefits program that is both comprehensive and competitive which includes: Paid Time Off: Generous Paid Time Off (PTO) policy, 11 paid holidays, plus five winter holidays Medical, dental, vision, life, and long-term disability insurance 401(k) retirement plan with employer match up to 4% Employee referral program: Encourage your colleagues to join us Education tuition assistance program: Invest in your career development Public Service Loan Forgiveness (PSLF) eligible Flexible spending account (FSA) plans Eligibility and other benefits are outlined in plan documents Wayfinder Family Services is an Equal Opportunity Employer. We support a drug-free workplace and conduct pre-employment background and drug screenings.
