The Quality Assurance Clerk is responsible for auditing admissions folders and application files to ensure data integrity and compliance with government directives. They also manage student prospect communication, resolve constituent issues, and coordinate with Job Corps centers to maintain accurate records.
Requirements overview
The role requires the ability to perform detailed audits of application files and maintain accurate tracking of data integrity errors. Candidates must be able to work in an office environment and demonstrate strong attention to detail regarding record-keeping requirements.
Founded in 1981, Management & Training Corporation (MTC) is a privately- held company based in Centerville, Utah. MTC successfully operates Job Corps, corrections, medical, and international workforce development contracts serving disadvantaged populations. MTC's track record of integrity, leadership, performance, and innovation has made it the U.S. Department of Labor's largest Job Corps operator and the third-largest operator of private adult correctional facilities.
MTC is people helping people. MTC is trained professionals with decades of experience, assisting others in getting their lives back on track. MTC has spent decades educating and training people to become productive citizens.
Today MTC employs more than 8,000 people around the world who recognize the learning potential of others. MTC creates cultures where learning is encouraged and recognized. Self-respect, confidence, and program accomplishments create opportunities to improve quality of life.
MTC consists of four divisions: Job Corps, Corrections, MTC Medical, and International Development. Each of these divisions provides life-changing opportunities through academic, career, technical, and social skills training programs.
AdministrativeSocial ServicesGovernment & Public SectorCustomer Service & Support
Description
Wage - $18.17 per hour
500 N Market Place Drive, Centerville UT 84014
Schedule – Full Time, 8hr shifts, Monday – Friday
Begin your future now and join the nearly 10,000 associates working daily to
make a difference in the lives of at-risk populations. Headquartered in
Centerville, Utah, Management and Training Corporation (MTC) provides thousands
of individuals with life-changing opportunities through our management of Job
Corps Centers and Correctional Facilities. Apply today and find out why MTC is a
true Leader in Social Impact.
Our staff also enjoy these benefits:
* Health, dental, vision, prescription drug and life insurance
* Short & long-term disability
* 401(k) retirement plan
* Paid time off and paid holidays
* Professional development assistance
* Career advancement opportunities
What you will be doing: Position will be in-office at our corporate office
located in Centerville, Utah. You’ll be responsible for audits and evaluations
to maintain the data integrity and quality assurance of the contract in
compliance with government and management directives.
Essential Functions:
1. Evaluate and audit 100% of all admissions folders same-day as submitted by
specialists.
2. During evaluation and audit of application files, ensure all required
information is included and forwarded to the appropriate Job Corps centers.
Present all evaluation and audit findings and concerns to supervisor.
3. Maintain records of data integrity errors and notate them on applicable
tracking document.
4. Ensure full compliance with MTC and government record keeping
requirements.
5. Audit the following areas on a monthly basis and present findings to the
Manager: Open Cases and Comms Logs.
6. Review Constituent Issues daily and work to a resolution same-day. Notify
supervisor of resolution.
7. Assign interested prospects to Student Recruiting Specialists based on
caseload sizes and availability.
8. Support in initial communication to all prospective students and verify
interest and basic eligibility. Repeat contact at the expected rate and
show maximum due diligence in converting prospects to applications.
9. Contact withdrawn applicants to reengage interest in reopening
applications.
10. Conduct pre-departure calls to applicants pending arrival and coordinate
with center records.
11. Follow up with assigned Job Corps Center if file is pending review more
than 14 days.
Why: Make a positive impact in your community by doing meaningful work that
results in a rewarding career.
Management & Training Corporation (MTC) is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment without regard to
race, color, age, religion, sex, disabled status, veteran status, genetic
information, national origin, or any other category protected by federal law.
MTC participates in E-Verify. We strive to provide reasonable accommodation for
qualified individuals with disabilities, including disabled veterans, in our job
application and hiring process. If you are interested in employment
opportunities with Management & Training Corporation and need assistance, please
contact our staffing department through customersupport@mtctrains.com
[customersupport@mtctrains.com] or 801-693-2888.
Learn more about Management & Training Corporation here
[https://www.mtctrains.com/]