Receptionist-Family Practice Group Collierville
Baptist Memorial Health Care
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- Location
- Collierville, TN
- Posted
- Oct 30
- 1 day ago
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Career path
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About the company
Baptist Memorial Health Care
Hospital & health care · 10,001+ employees
What you'll do
- Answer incoming calls to the clinic
- Provide administrative support to the clinic
- Document patient calls in the patient medical record
- Assess patients' or family members' needs when they call the clinic
- Complete assigned goals
What you need
- 3 months of administrative support experience
- Skill in communicating clearly and effectively using standard English
- Skill to write legibly and record information accurately
- Basic computer literacy
- Ability to navigate automated systems
- Excellent customer service skills
- One year general office experience, preferably in a medical environment (preferred)
Key skills
Basic computer literacyautomated systemscustomer service skillscommunicating clearlywrite legiblyrecord information accuratelyphone etiquette
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Job Summary
Answers incoming call to the clinic. Provides administrative support to the clinic. Performs other duties as assigned.
Job Responsibilities
• Demonstrates knowledge and understanding of the importance of the patient medical record as it relates to documentating patient calls.
• Demonstrates phone etiquette and proficiency while assessing the patients or family memebers needs when they call the clinic.
• Completes assigned goals
Minimum Qualifications
Minimum Education
Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Minimum Experience
3 months of administrative support experience.
Minimum Special Skills
Basic computer literacy. Ability to navigate automated systems. Excellent customer service skills.
Minimum Licensure, Registration, Certification
Desired Qualifications
Desired Education
Desired Experience
One year general office experience, preferably in a medical environment.
Desired Licensure, Registration, Certification