Receptionist - Hillsborough
Humane Society of Tampa Bay
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- Pay
- $15
- an hour
- Location
- Tampa, FL
- Work style
- On-site
- Job type
- Full time
- Posted
- Sep 30
- 19 days ago
Career path
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About the company
Humane Society of Tampa Bay
Non-profit organization management · 51 to 200 employees
What you'll do
- Serve as the initial contact for callers and visitors, answer calls, schedule appointments and procedures, and check in clients.
- Monitor client flow, make client call backs, and manage record requests between hospitals and specialty practices.
What you need
- Must be able to lift 50lbs+.
- Past experience working with animals is preferred.
Key skills
customer servicewell-organizedmulti-taskprofessional attitudecompassionatelywork patientlyworking with animals
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Read the full posting here
Serves as initial contact for all callers and visitors to Animal Hospital at the Humane Society of Tampa Bay. This position is the first impression a current or potential client sees or hears. This is a full-time position (40 hrs a week)
DUTIES AND RESPONSIBILITIES:
Provide superb customer service
Must be well-organized and able to multi-task,
Provide a liaison between client, vet technicians and veterinarians.
Maintain a professional attitude at all times
Being attentive to client and pet needs
Identify and work compassionately with clients in various emotional states
Work patiently with distressed, frustrated or disgruntled clients
Answer phone calls from clients
Schedule appointments and schedule procedures
Check-in clients
Monitor client flow from check-in to discharge
Monitor schedule and flow
Client call backs
Manage record requests between other hospitals and specialty practices
Other duties assigned by management.
Must be able to lift 50lbs+
Hourly Rate $15.00 (with possible increase of up to $3 more within first 9 months)
Schedule includes working Saturdays
Past experience working with animals preferred.
We are not hiring for part-time this is a full-time opening.
Please no phone calls.
No staffing agencies