Regionalized Call Center Triage Registered Nurse (RN)
Valley Health Partners
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- Location
- Allentown, PA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 27
- 1 day ago
Career path
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About the company
Valley Health Partners
Hospital & health care · 201 to 500 employees
What you'll do
- Triage incoming calls in an ambulatory setting from patients
- Make clinical decisions based on protocols
- Communicate with supporting clinical manager and providers
- Provide telephone advice and decision support services
- Identify clinical escalation and provide effective resolutions
What you need
- Basic Life Support (BLS)
- One year experience as a Registered Nurse
- Bachelor’s Degree in Nursing, Public Health, or relevant field (preferred)
- Three-five years’ experience as a Registered Nurse in a pediatric setting, School Based Health Program, or Federally Qualified Health Center (preferred)
- 1 year of call center triage experience (preferred)
Key skills
Registered Nurse licenseBasic Life Supportcall center triage
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Perks
- medical, dental, and vision plans
- 403b Retirement Plan
- Paid Time Off
- Employee Assistance Program
- Tuition Reimbursement
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Read the full posting here
Regionalized Call Center Triage RN- Remote/hybrid work possible
Valley Health Partners, Allentown, PA
Summary:
Triages incoming calls in an ambulatory setting from patients, makes clinical decisions based on protocols, and communicates with supporting clinical manager, and providers. Provides telephone advice and decision support services. Identifies clinical escalation and provides effective resolutions.
Education:
Required: Graduate of an accredited Nursing program and licensed in the state of Pennsylvania
Preferred: Bachelor’s Degree in Nursing, Public Health, or relevant field
Experience:
One year experience as a Registered Nurse
Three-five years’ experience as a Registered Nurse in a pediatric setting, School Based Health Program, or Federally Qualified Health Center, preferred.
1 year of call center triage experience, preferred.
Licensure:
Active/current Registered Nurse license and Basic Life Support (BLS) required.
Benefits:
Choice of medical, dental, and vision plans with great coverage at VERY affordable rates.
403b Retirement Plan with generous company match
Paid Time Off for holidays, vacation, sick & personal days
Employee Assistance Program
Tuition Reimbursement