Rentals Intern

Organization: Explora! Location: 1701 Mountain Rd NW Albuquerque, NM 87104 An Off-Campus Work-Study Position - MUST have a Work-Study Award Position Summary: Under general supervision of the Rentals Manager the Rentals Work Study Intern is responsible for upholding Explora’s customer service standards while booking rental services for internal and external clients. The Rentals Work Study Intern is responsible for supporting the operations and logistics for rentals at Explora; such as, setting up and tearing down for events. The Rentals Work Study Intern will work closely with the Rentals Manager and Administrative Assistant, Rentals Assistant, Event Staff, and the Facilities Department. The Rentals Work Study Intern will be the point of contact for event vendors, assisting with setting up, tearing down, and closing exhibits. The Rentals Work Study Intern will serve as a backup for the Rentals Assistant in assisting with equipment maintenance. This position regularly requires work on evenings and weekends as needed and determined by the Rentals Manager. Explora is committed to building a diverse staff that reflects the demographics of New Mexico and strongly encourages applications from BIPOC candidates. Essential Duties and Responsibilities: ● Provides logistical and operational assistance for rentals, to include: o Overseeing the setup and tear down for events in accordance with Work Orders o Participate in security operations by assisting with fire alarms and with emergency situations o Creating a welcoming environment for all Explora clients and partners o Answering questions and problem-solving issues as they arise o Must be able to work independently to carry out delegated tasks preparing for or during rental o Must be able to learn and effectively utilize: Google Suites and Cogran o Must be able to maintain composure in fast paced environments o Maintain a professional appearance and attire for any client interactions ● Often work evenings and weekends ● Assist with moving furniture and equipment as needed ● Ability to work independently and with a team ● Play an active role in Explora’s mission ● Demonstrate stellar customer service at all times ● Must comply with all operational policies, especially those involving the safety of fellow workers, volunteers and visitors. ● Other duties as assigned by the director or manager.