Residential Housing Coordinator - ARCHES

GENERAL DESCRIPTION The Residential Housing Coordinator (RHC) will interact closely with landlords and clients to negotiate potential rental opportunities and to resolve housing related issues and barriers effectively. The person in this position will work collaboratively with the Peer Support Specialist to provide the necessary supports and advocacy to encourage positive tenancy by participants. MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE High School Diploma or GED Two years of Case Management or Social Service experience required. Veteran's status REQUIRED. Equivalent combination of education and experience may be considered. CERTIFICATES, LICENSES, REGISTRATIONS Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required. Candidate must pass a comprehensive MWVCAA background screening prior to employment. Candidate must pass pre-employment and random drug/alcohol screenings. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge on requirements for Community Health Worker Certifications. Basic proficiencies in computers, and MS Office products, database software and web tools. Must possess excellent planning, organization and time management skills. Applicant must have strong attention to detail. Ability to effectively communicate both orally and in written form. ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Assesses participant eligibility and gather documentation as required. Completes participant assessments for the purpose of determining continued eligibility and participant needs and strengths. Develops and coordinate individualized action plans. Collaborates with Peer Support Specialist to coordinate services to participant and Program Coordinator in ongoing data management and reporting. Monitors participant progress and maintain detailed and up-to-date case notes. Maintains organized and complete participant files. Assists participants in locating and stabilizing appropriate housing. Develops and maintains positive relationships with local landlords. Identifies needs for Barrier Removal Funds such as security deposits, past due utility bills, document acquisition (ID, birth certificates, etc.), transportation, etc. Works in collaboration with Salem Housing Authority to coordinate financial assistance. Networks with community agencies to stay informed about services and resources. Follows up with community agencies that have made assistance commitments to participants. Provides information and referral to appropriate services and provide assistance and advocacy appropriate to each participant's level of need in acquiring such service. Provides client-tracking, follow-up, and support. Inputs client data in the Homeless Management Information System (HMIS) and Measures and Outcomes Tracking System (MOTS). Prepares data and evaluation reports as required by the program. Other duties as assigned. Other Consistent punctuality and reliable attendance are essential requirements for this role. Ability to work effectively and maintain positive, professional relationships with team members and clients. SUPERVISORY RESPONSIBILITIES There are no supervisory duties in this position. PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Specific vision abilities required by this job include close vision and ability to adjust focus. Occasionally lift up to 25 pounds. Frequent/Occasional driving. Manual dexterity for handling office equipment. Maintains calm dispositions and regulates emotions when clients, staff, or others may become escalated. Regulates emotions and handles pressure of frequent demands for attention, time and work tasks. Occasional exposure to bodily fluids and malodorous air. Occasional urgent situations requiring law enforcement involvement and/or paramedic professionals. Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior. Speaking and hearing abilities required. Ability to move about the workspace. Ability to reach and/or extend to access materials or equipment. WORK ENVIRONMENT Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior. Indoor/outdoor work environment with frequent interruptions and demands. Occasional trips to meet clients outdoors, at shelters or in camps. Exposure to trash and potential biohazards MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232.