Retirement Compliance and Research Analyst

Retirement Compliance and Research Analyst Full-time, Salary Salary Range: $52,769.60 - $79,102.40/yr Hybrid schedule Turn your analytical skills into meaningful public service Do you enjoy investigating discrepancies, making sense of complex information, and improving how work gets done? Join Milwaukee County and help ensure pension benefits are administered accurately and consistently. In this role, you’ll combine research, data analysis, and quality assurance to support retirement operations. Your work will help strengthen benefit calculations, guide staff through procedures, and improve the processes people rely on for their retirement benefits. What you’ll do Investigate and resolve discrepancies. Review benefit calculations and determinations, verify data accuracy, and identify the root causes of errors. Complete internal audit work. Evaluate operational processes and internal controls, identify risks and control deficiencies, and recommend corrective actions to strengthen compliance, accountability, and operational effectiveness. Improve processes. Recommend operational and audit improvements, develop process documentation, and help put procedural changes into practice. Support staff success. Train team members and communicate process flows and procedural recommendations to relevant stakeholders. Contribute to projects. When assigned, manage key project elements such as requirements, scope, funding, timelines, resource constraints, and status updates. Strengthen quality assurance. Evaluate system access and administrative processes to ensure appropriate permissions, accuracy, consistency, and operational effectiveness. Perform other duties as assigned. What you’ll bring Required qualifications: Current residency in Wisconsin. An associate degree or higher in Information Technology, Business, Public Administration, or a closely related field. At least one year of experience in root cause analysis, analytical work, and policy and procedures development. Intermediate or advanced proficiency with related computer and software applications, including Microsoft Word, Outlook, and Excel. Ability to push, pull, carry, and lift up to 20 pounds. Why consider this opportunity? Put your attention to detail and problem-solving skills to work in a role with a clear public service purpose. You’ll have opportunities to investigate complex questions, drive operational improvements, and help colleagues apply procedures accurately—all on a hybrid schedule. Bring your curiosity. Make an impact. If you’re ready to use your research and analytical skills to support accurate retirement benefits and stronger processes, apply to join Milwaukee County. Selection process: This Original Examination is open to current Wisconsin residents. The job-related selection process may include an education and experience evaluation; written, oral, or performance tests; or other assessment methods. Position reference: PGNR21 #1149 DR