Revenue Cycle Specialist
PT Solutions Physical Therapy
- Pay
- $18 to $22
- an hour
- Location
- United States
- Work style
- Remote only
- Job type
- Full time
- Posted
- Oct 8
- 12 days ago
Career path
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About the company
PT Solutions Physical Therapy
Hospital & health care · 1,001 to 5,000 employees
At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training. PT Solutions has been named a 2026 USA Today Top Workplace for the fifth consecutive year, based entirely on employee feedback. We’ve also earned five Culture Excellence Awards for Innovation, Professional Development, Work-Life Flexibility, Appreciation, and Purpose & Values. This recognition reflects a culture built around supporting our people. It’s not just what we do, but how we make people feel. Through human connection, intentional care, and being all in for one another, we create experiences that make a difference. Because together, we do great better. Let’s go further together and transform care.
What you'll do
- Review, analyze, and follow up on assigned accounts receivable
- Investigate, resolve, and work denied, rejected, or underpaid claims
- Submit appeals and supporting documentation
- Work payer and internal work queues to correct billing, registration, and claim errors
- Communicate directly with payers regarding claim status, payment discrepancies, and resolution
- Document follow-up activity, payer communication, and outcomes in billing systems
- Respond to patient billing inquiries related to insurance processing, balances, and explanation of benefits
- Identify trends, recurring issues, or barriers impacting reimbursement and escalate
What you need
- Proficiency in Microsoft Word, Excel, Window-based applications.
- Excellent communication and relationship-building skills.
- Must have demonstrated skill in prioritizing daily responsibilities and crises to handle a heavy workload.
- Must be able to work successfully in a fast-paced environment.
- Knowledge of federal and state employment laws and regulations
- Working knowledge of healthcare revenue cycle processes including billing, accounts receivable, denials, and appeals.
- Strong attention to detail and ability to follow established workflows and payer guidelines.
- Effective verbal and written communication skills, including professional payer interactions.
- Strong organizational skills with the ability to manage assigned workloads and deadlines.
- Ability to problem-solve within defined escalation pathways.
- Proficiency in Microsoft Word, Excel, and Windows-based applications.
- Ability to work collaboratively in a team-based environment.
- Strong customer service skills and professionalism when handling sensitive financial conversations
- $18 - 22 hourly(Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position)
Key skills
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