RMA Associate

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Masimo, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Masimo is a global medical technology company that develops and produces a wide array of industry-leading monitoring technologies, including non-invasive measurements, sensors, patient monitors, and automation and connectivity solutions. Our mission is, Masimo innovations empower clinicians to transform patient care. When you join our team, you’ll be part of a culture that’s driven by passion, challenging the status quo, and making an impact in the lives of others. Learn about the Danaher Business System which makes everything possible. The RMA Associate is responsible for providing administrative support for the customer returns processing function, placing and maintaining customer returns, providing information on stock availability, creating and maintaining department and product files, and creating correspondence. This position reports to the Venkata Krishnavajjula and is part of the Global Support Department located in Laguna Canyon Road, CA office and will be an on-site role. In this role, you will have the opportunity to: · Verify that products returned match products listed on return merchandise authorization (RMA) · Process returned products through company system: create sale order, receive and transfer product to service Dept. etc.; · Enter service order for Service department · Inspect, repack, restock unused product; · Able to work with biohazard products The essential requirements of the job include: · High School diploma or GED is required. · High School diploma or GED is required. · Must have strong computer skills and successful experience working with spreadsheets, word processors, and database programs; · Experience in using ERP systems for receiving RMAs · Ability to read and understand general correspondence, periodicals, and procedures; · Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; It would be a plus if you also possess previous experience in: Knowledge of experience in GMP requirements and preferably ISO-9000 requirements; Some prior use of a forklift; Masimo, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. The hourly range for this role is $18-$23. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.