Route Scheduler

SUPERVISORY RESPONSIBILITIES None. SUMMARY Under general direction of the Transit Systems Operations Manager, utilizes scheduling software to develop and maintain all Transit Systems routes including Head Start, field trips, special transportation and daily route schedule. Under established criteria/parameters for transportation enrollment, add/change transportation service requests on existing routes. Coordinate the dissemination of transportation service information to drivers, aides, program centers, care providers, Central Valley Regional Center (CVRC) in a timely manner. Assist in the fulfillment of the Agency’s vision, “A strong Fresno County where people have resources to shape their future free from poverty.” DUTIES AND RESPONSIBILITIES/ESSENTIAL FUNCTIONS Receive, disseminate and record information pertinent to maintaining commercial transportation scheduling software. Utilizes routing software to place all transportation referrals on the most efficient route. Monitors placements for optimal efficiency and meet on-board time constraints. Communicates and coordinates all route planning placement with supervisors. Schedules all routes for daily assignments and reviews with supervisors. Cross-trains designated personnel on routing software and scheduling as needed. Maintains the highest professional standards in communicating with program clients. Travels for agency business using reliable transportation. Maintains regular attendance and punctuality. Works evenings and weekends as required. Performs other duties as assigned. QUALIFICATIONS To execute this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION: High school diploma or GED. Associate’s Degree in Business Administration or related field preferred. EXPERIENCE: Minimum of two (2) years of route scheduling, transportation, logistics or related experience required. Minimum of two (2) years of computer software experience required. OTHER QUALIFICATIONS: Must demonstrate an extensive knowledge of the City and County of Fresno in terms of streets, maps and directions. Experience working with dispatch and routing software preferred. Demonstrated knowledge of State and local traffic laws including speed limit, railroad crossing regulations and controlled traffic zones. Knowledge of logistical route planning to design a highly efficient and cost effective system. Ability to speak clearly and concisely, make independent decisions and appropriate judgments within the scope of authority. Ability to receive, disseminate and record information and maintain an efficient filing and follow up system. Proficient in Microsoft Office Suite and related business software. Effective presentation, written and verbal communication skills. Pass a criminal background investigation. Pass required drug and alcohol testing prior to employment. Willing to work non-traditional hours and days to meet the needs of this position. Maintain a valid California driver’s license, reliable transportation, adequate auto insurance as required by State law, and insurability by agency carrier for those driving agency vehicles. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to handle or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Rev. 10/03/2024 Shift Schedule: Monday-Friday6:00am-3:00pm