Sales Coordinator- Renaissance Allentown- Full-Time
TPG Hotels & Resorts
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- Location
- Allentown, PA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 6
- 14 days ago
Career path
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What you'll do
- Provide administrative and operational support to the Sales Department, assist with group bookings and client communication, and maintain sales information and documentation.
- Coordinate group details with clients and hotel departments to support a positive guest and client experience.
What you need
- A high school diploma or equivalent is required.
- Strong organizational, communication, and customer service skills, attention to detail, and basic computer proficiency including Microsoft Office are required; previous hotel, sales, or administrative experience is preferred.
- Education: a high school diploma
Key skills
Organizational skillsAttention to detailWritten and verbal communicationCustomer serviceInterpersonal skillsMicrosoft OfficeHotel sales systemsProperty-management systems
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Perks
- Medical
- dental
- vision insurance
- Sick Days
- Vacation Pay
- Matching 401K
- Holiday Pay
- Free Garage Parking
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Read the full posting here
SALES COORDINATOR- Renaissance Allentown- Full-Time
Summary
The Sales Coordinator provides administrative and operational support to the Sales Department and assists the Director of Sales & Marketing and Sales Managers with day-to-day sales activities. This position helps coordinate group business, maintain accurate sales information, communicate with clients and hotel departments, and ensure a positive guest and client experience.
Essential Duties & Responsibilities
Provide administrative and clerical support to the Director of Sales & Marketing and Sales Managers.
Assist with group bookings, rooming lists, group pickup information, VIP arrivals, and special requests.
Maintain accurate and organized sales files, contracts, correspondence, and other documentation.
Enter and update group and client information in hotel sales systems.
Prepare reports, welcome letters, meeting materials, correspondence, and other sales documents.
Monitor upcoming groups and communicate important information to appropriate hotel departments.
Assist with client communication, follow-up, and coordination of group details.
Answer telephone calls and emails professionally and respond to client and guest inquiries.
Assist with Sales meetings, including preparing materials and taking meeting minutes as needed.
Work closely with other hotel departments to ensure group and event information is communicated accurately and timely.
Provide friendly, professional service to clients, guests, and team members.
Assist with general organization and daily operation of the Sales Department.
Perform other duties as assigned.
Qualifications
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Strong customer service and interpersonal skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Ability to work independently and as part of a team.
Basic computer proficiency, including Microsoft Office.
Previous hotel, sales, or administrative experience preferred.
Experience with hotel sales or property-management systems is a plus.
High school diploma or equivalent required.
What we Offer:
Medical, dental and vision insurance
Sick Days
Vacation Pay
Matching 401K
Holiday Pay
Marriott Discount on hotel stays and dining.
TPG Hotel Discounts
Free Garage Parking
Free Gym Membership
EEO/VET/DISABLED