Scheduler I - FPG Centralized Access Center (Sarsota - University Parkway)
Sarasota Memorial Health Care System
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- Location
- Sarasota, FL
- Work style
- On-site
- Posted
- Oct 30
- 2 days ago
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About the company
Sarasota Memorial Health Care System
Hospital & health care · 5,001 to 10,000 employees
What you'll do
- Interview and schedule patients for outpatient service, including preregistration
- Coordinate patient schedules to maximize patient and physician satisfaction
- Communicate patient instructions, directions, and order and authorization requirements
- Maintain scheduling and pre-registration accuracy per department standards
- Create estimates for patient financial responsibility and collect indicated payments
- Initiate processes to assure patients meet hospital financial policies
- Transfer complex situations to appropriate departments
What you need
- Prefer the ability to analyze problems and offer solutions.- Prefer the ability to work in a call center environment.- Prefer effective communication skills, including the ability to handle difficult customer situations.- Prefer general knowledge of medical insurance and terminology.- Prefer knowledge of ICD-9/ICD-10 coding and current CPT coding.
- Education: a high school diploma
Key skills
customer servicegeneral administrativehealthcare experienceanalyze problemsoffer solutionscall center environmenteffective communicationmedical insurancemedical terminologyICD-9/ICD-10 codingCPT coding
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Read the full posting here
Scheduler I - FPG Centralized Access Center (Sarsota - University Parkway)
Job Locations
US-FL-Sarasota
Job ID
2026-49577
# of Openings
1
Job Post Information* : Posted Date
2 days ago
(10/30/2026 2:52 PM)
Category
Customer & Patient Services
Job Summary
Professionally interviews and schedules patients for outpatient service including preregistration. Coordinates patient schedules to maximize patient and physician satisfaction institution-wide. Communicates patient instructions and directions, physician order requirement, authorization/pre-certification/referral requirement to patients, physician office staff, and other SMHCS personnel. Maintains scheduling and pre-registration accuracy rate per department standards. Creates estimate for patient financial responsibility and collects co-insurance, co-payment, and deductible as indicated. Initiates process to assure the patient meets the hospital financial policies/guidelines for services to be rendered and transfers to appropriate departments for more complex situations.
*The Scheduler I will provide centralized appointment scheduling support for FPG medical practices, helping manage patient appointment requests and ensuring patients are connected with the appropriate provider, specialty, location, and appointment type.
Required Qualifications
- Require a minimum of one (1) year of customer service, general administrative, or healthcare experience.
Preferred Qualifications
- Prefer the ability to analyze problems and offer solutions.
- Prefer the ability to work in a call center environment.
- Prefer effective communication skills, including the ability to handle difficult customer situations.
- Prefer general knowledge of medical insurance and terminology.
- Prefer knowledge of ICD-9/ICD-10 coding and current CPT coding.
Mandatory Education
HS EQ: High School Diploma, GED or Certificate
Work Days/Shift/Start Time
Monday - Friday
8:00 AM - 4:30 PM
*Position is located at FPG Centralized Access Center:
6230 University Parkway, Suite 102
Sarsota, FL 34240
Employment Screening Requirements
As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/
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