Scheduling Coordinator
BOND Orthodontic Partners
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- Location
- Coeur D Alene, ID
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 22
- 1 day ago
Career path
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About the company
BOND Orthodontic Partners
Hospital & health care · 501 to 1,000 employees
What you'll do
- Help patients schedule appointments and resolve questions via phone, text, or email
- Welcome patients and check them in for their appointments
- Collect payments made at the front desk
- Keep the office tidied and the coffee bar stocked
- Scan and file mail and other crucial documents
- Perform other administrative tasks as assigned
- Help provide an exceptional experience for every patient on every visit
What you need
- High school diploma or general education degree (GED)
- Exceptional customer services skills
- Friendly and welcoming phone voice
- Experience multi-tasking in a busy environment while paying attention to details
- Ability to educate and influence patients
- Excellent verbal and written communication skills
- Ability to make decisions independently
- Knowledge of Microsoft Office business application
Key skills
Exceptional customer services skillsMicrosoft Office business applicationMulti-taskingPaying attention to detailsStrong team-player
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Read the full posting here
At Curtis Orthodontics, we are looking for an exceptional scheduling coordinator as a key person in carrying out our mission, the scheduling coordinator is responsible for ensuring all daily schedules run smoothly to create an exceptional experience for all patients, fostering a relationship of trust and loyalty. We are looking for a friendly, energetic, happy person that likes to deliver exceptional experiences and exceed expectations.
Summary of Essential Job Functions:
• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Help patients schedule appointments and resolve their questions via phone, text, or email.
• Welcome patients and check them in for their appointments
• Collect payments made at the front desk
• Keep the office tidied; the coffee bar stocked, paper forms stored, etc.
• Scan and file mail and other crucial documents
• Other administrative tasks as assigned
• Help in providing an exceptional experience for every patient on every visit
Position Requirements:
Exceptional customer services skills.
Friendly and welcoming phone voice.
Experience multi-tasking in a busy environment while paying attention to details and seeing tasks through to the end.
Ability to educate and influence patients.
Excellent verbal and written communication skills and the ability to make decisions independently.
Strong team-player.
Knowledge of Microsoft Office business application
High school diploma or general education degree (GED)
Full time - 4-5 shifts per week (Monday through Friday)