Security Operations Center (SOC) Operator

Description Multi-Site Surveillance & Incident Response | Corporate Office – Las Vegas, NV If you're a security professional who thrives on situational awareness, stays sharp across a long shift, and takes ownership when something doesn't look right — this role was built for you. Swickard Automotive Group is seeking a SOC Operator to serve as the eyes and ears of our growing dealership network from our corporate office in Las Vegas. This isn't a post-and-patrol job. It's a real operations role with visibility across the entire organization. Responsibilities: Monitor CCTV, access control, and alarm systems across Swickard's multi-state dealership network in real time Serve as the first line of detection and response for security incidents — assess, act, and escalate with confidence Maintain clear, accurate incident reports, activity logs, and shift handoff documentation Coordinate directly with dealership management, on-site personnel, and emergency services during active events Identify patterns, vulnerabilities, and anomalies through ongoing surveillance and threat assessment Support security audits, risk assessments, and SOC procedure development Partner with IT, HR, and operations to enforce security standards across all locations As we grow, this role will evolve — we'll need someone comfortable adapting to new tools, locations, and responsibilities Qualifications: Demonstrates a high "HQ" (Hospitality Quotient) — kindness, integrity, self-awareness, and work ethic matter here because this role requires trust, discretion, and daily collaboration with teams across the company Education: High school diploma or equivalent required; coursework in security, criminal justice, or a related field is a plus Experience: Prior experience in security operations, dispatch, surveillance monitoring, or a similar environment preferred Proficiency with CCTV platforms, access control systems, and security monitoring software Ability to track and manage multiple locations and feeds simultaneously without losing focus Strong written communication — your reports need to be clear, accurate, and useful to people who weren't in the room Cool-headed decision-making when things move fast Disciplined documentation habits and high attention to detail Flexibility to work varied shifts, including nights and weekends as needed Physical Requirements: Ability to maintain focus and alertness through extended monitoring shifts, including overnight and weekend rotations Sustained screen work across multiple displays for the duration of a shift Ability to respond quickly and effectively when an incident requires immediate action Benefits of Working at Swickard: Career Path – This role has a clear runway. Strong SOC Operators grow into senior security roles, multi-site security management, and broader operations leadership within a rapidly expanding organization Real Visibility – You'll have eyes across an entire multi-state dealership network, not just one building. The scope here is bigger than most single-site security roles Competitive Compensation – Competitive salary and shift considerations 401(k) – Plan for your future with company retirement benefits Paid Time Off – Recharge and take the time you need Comprehensive Medical, Dental & Vision Insurance – Full coverage for you and your family Life & Disability Insurance – Peace of mind when it matters most Pet Insurance – Because your whole family deserves coverage Employee Mental Health & Wellness Program – We take care of the whole person, not just the employee We are an Equal Opportunity Employer and value diversity and inclusion at our company About Us We were founded in 2014 by Jeff Swickard in Wilsonville, OR. We're a hospitality company that happens to sell cars, parts, and service — and we're consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. Our portfolio includes Mercedes-Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. If you're the type of person who notices what others miss and takes quiet pride in keeping things safe, we want to meet you.