Service Desk Coordinator

Paul Mitchell The School [insert school name here] is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, we also make time for personal and communal growth through opportunities such as FUNraising monthly team trainings, student clubs and activities, fashion shows, photo shoots and much more. rnService Desk Coordinator Role rnThe Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom.rnWhat We Are Looking For rnThe ideal candidate will have successful previous sales experience, as well as experience with guest service. He or she must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales. rnSkills/Competencies Required:rnrn Experience in guest servicern Excellent organization, coaching, and communication skills rn Skills in supervision, teamwork, documentation, and return on investmentrn Solid work history with verifiable referencesrn Passion for the beauty industryrn Honesty and professionalismrn Previous cash management and balancing cash drawersrn Experience in handling high volume phone calls preferredrnrn Paul Mitchell The School [insert school name here] is an equal opportunity employer.