Service Technician
Ray's Restaurants
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- Pay
- $30
- an hour
- Location
- Bloomington, IN
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 22
- 2 days ago
Career path
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About the company
Ray's Restaurants
Restaurants · 201 to 500 employees
What you'll do
- Respond to customer inquiries and assess customer needs
- Diagnose and troubleshoot technical issues and provide solutions
- Install, repair, and maintain equipment and systems
- Test and inspect equipment for proper functioning
- Perform regular maintenance and service procedures
- Document service activities and maintain records
- Provide technical advice and support to customers
- Prepare reports and other documents related to service activities
What you need
- High school diploma or equivalent
- 1-3 years of experience in a similar role
- Excellent customer service and communication skills
- Ability to work independently and as part of a team
- Ability to follow instructions accurately
- Knowledge of electrical and mechanical systems
- Ability to use hand tools, diagnostic tools and power tools
- Valid driver’s license and ability to lift up to 50 pounds
Key skills
Customer serviceCommunication skillsTroubleshoot and diagnose problemsElectrical and mechanical systemsHand toolsDiagnostic toolsPower toolsMicrosoft Office Suite
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Job Type
Full-time
Description
Service Technician
Introduction
We are seeking a Service Technician to join our team and provide exceptional service to our customers. The Service Technician will be responsible for troubleshooting, repairing, and maintaining our products. The successful candidate must possess excellent technical skills, a commitment to exceptional customer service, and a passion for continuous improvement. This is an exciting opportunity to be part of a dynamic and growing organization. If you are motivated and enthusiastic about delivering quality service, we want to hear from you.
Job Responsibilities
• Respond to customer inquiries and assess customer needs.
• Diagnose and troubleshoot technical issues and provide solutions.
• Install, repair, and maintain equipment and systems.
• Test and inspect equipment for proper functioning.
• Perform regular maintenance and service procedures.
• Ensure all safety protocols and procedures are followed.
• Keep up to date with new products, services, and procedures.
• Document service activities and maintain records.
• Provide technical advice and support to customers.
• Prepare reports and other documents related to service activities.
• Follow all company policies and procedures.
• Keep a clean and safe work environment.
Requirements
Job Requirements
High school diploma or equivalent
1-3 years of experience in a similar role
Excellent customer service and communication skills
Ability to work independently and as part of a team
Ability to follow instructions accurately
Ability to troubleshoot and diagnose problems
Knowledge of electrical and mechanical systems
Ability to use hand tools, diagnostic tools and power tools
Proficiency in Microsoft Office Suite
Valid driver’s license
Ability to lift up to 50 pounds
Salary Description
Starting at $30.00/hr