Specialist - Bridge Pointe
Friends of Youth
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- Pay
- $24
- an hour
- Location
- Kirkland, WA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 15
- 2 days ago
Career path
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About the company
Friends of Youth
Non-profit organization management · 201 to 500 employees
What you'll do
- Provide trauma-informed support and help young adults build independent living skills, navigate challenges, and manage crises.
- Maintain a safe residential environment, document client updates, and coordinate care with case management, clinical teams, and coworkers.
What you need
- Requires a high school diploma or GED, at least 2 years of relevant work experience, and knowledge of MS365 Power Platform.
- Requires a valid Washington State driver's license or ability to obtain one, and CPR, First Aid, and Bloodborne Pathogens certification within 30 days of employment.
- Education: a high school diploma
Key skills
trauma-informedculturally responsivede-escalation techniquesMS365 Power PlatformMicrosoft OfficeCPRFirst AidBloodborne Pathogensverbal and written communication
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Perks
- 30 Days of PTO
- Paid sick leave
- paid Bereavement Leave
- paid Pet Bereavement Leave
- Medical, dental, and vision insurance
- Retirement plan with employer match
- Flexible Spending Accounts
- Employee Assistance Program
See full description on company page, apply now
Read the full posting here
Specialist supports Friends of Youth’s mission by providing trauma-informed, strength-based, and youth-centered support to young adults residing in the Bridge Pointe Program. This 24/7 residential program serves young adults (ages 18–24) recently discharged from inpatient behavioral health care. Youth Specialists play a central role in fostering a stable, healing-centered environment that is designed to empower young adults to transition into long-term housing and independence. This position works collaboratively with behavioral health providers, case managers, and peer support employees to provide wraparound care tailored to the individual's needs.
Starting Salary: $24.00
Salary Range: This position is represented by a Union. Annual increases occur each year, with the current cap at 8 years or $32.85.
FLSA Status: Non-Exempt, hourly
Union Status: Union
Reports To: Program Supervisor
Friends of Youth offers team members:
30 Days of PTO per year (15 vacations days, 11 paid holidays, and 4 paid floating holidays)
Paid sick leave
5 days of paid Bereavement Leave
3 days of paid Pet Bereavement Leave
Medical, dental, and vision insurance
Transgender-inclusive health benefits.
Retirement plan with employer match.
Flexible Spending Accounts
Employer-paid long-term disability and life insurance for full-time employees
Training and development opportunities
Employee Assistance Program
essential duties
Client Support and Engagement Tasks
Create a safe, inclusive, and welcoming space for young adults through trauma-informed and culturally responsive care.
Provide emotional support, monitor resident wellbeing, and assist young adults in navigating day-to-day challenges.
Support and engage young adults in developing and practicing independent living skills (e.g., meal preparation, hygiene, budgeting, medication management).
Respond to conflicts or crises using de-escalation techniques in alignment with program protocols. Demonstrates the ability to maintain a calm and professional demeanor.
Encourage participation in house meetings, community activities, and life skills workshops.
Administrative Tasks
Maintain facility cleanliness and safety through regular walkthroughs and adherence to house schedules.
Ensure client belongings and prescribed medications are stored securely and documented per policy.
Complete routine room checks, secure entry/exit points, and ensure program rules are followed respectfully.
Collaborate with employees across shifts to ensure continuity of care and consistent communication.
Documentation and Communication Tasks
Accurately document shift notes, incident reports, and young adult updates using the agency’s case management system (e.g., Salesforce).
Complete intake, orientation, and discharge tasks in collaboration with case management and clinical teams.
Participate in team meetings, supervision, and ongoing employee development opportunities.
job requirements
a.Education and Experience
High School Diploma or General Education Diploma (GED).
A minimum of 2 years of relevant working experience.
Demonstrated knowledge of MS365 Power Platform.
b. Additional Requirements
Must satisfactorily pass criminal history check.
Must satisfactorily pass tuberculosis (TB) test.
Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment).
Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid and Bloodborne Pathogens.
c.Knowledge, Skills and Abilities
Able to engage with diverse populations in a culturally responsive manner.
Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
Strong commitment to Friends of Youth’s mission, vision, and values.
Excellent verbal and written communication skills.
Able to communicate effectively with a wide range of professionals.
Able to manage and organize multiple tasks and competing priorities.
Able to maintain strong personal and professional boundaries.
Exceptional attention to details when entering client information into Electronic Medical Record.
Demonstrate flexibility in work setting.
Proficient skill set with Microsoft Office programs.
Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities’ diverse identities and cultures. For more information, email hr@friendsofyouth.org.
3:30PM-12:00AM, Wednesday-Sunday