Specialist, Client Operations
BNY
Invite-only right now: save jobs, track applications, build tailored resumesAlready have an account? Log in
- Location
- Berwyn, PA
- Job type
- Full time
- Posted
- Sep 30
- 20 days ago
Career path
See where this role leads
Jigup maps the next three moves from a job like this one, with the titles and the skills each step asks for.
About the company
BNY
Financial services · 10,001+ employees
What you'll do
- Work with external clients to resolve day-to-day issues and direct them to appropriate BNY Mellon resources
- Support clients with operational and technical questions or issues and ensure requests are executed
- Use problem-solving and communication skills to deliver high-quality service to a specialized client base
- Monitor client inquiries, escalate complex issues, and track client needs to support business development efforts
- Participate in internal activities and initiatives designed to improve the client experience
- Bachelor’s degree or equivalent combination of education and experience is required
- 0–3 years of total work experience preferred
- Experience in an operational area and/or client services preferred
- General understanding of BNY Mellon products, services, and broader offerings is helpful
What you need
- A bachelor’s degree or equivalent combination of education and experience is required.
- Experience in an operational area and/or client services is preferred.
- Education: a bachelor's degree
Key skills
problem-solvingcommunication skillsoperational areaclient services
Keywords for your resumePro
The words this employer's screening is likely to look for.
This job lists resume keywords
The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.
See full description on company page, apply now
Read the full posting here
Specialist, Client Operations
We’re seeking a future team member for the role of Specialist, Client Operations , to join our Archer Ops team. This role is located in Berwyn, PA.
In this role, you’ll make an impact in the following ways:
Work with external clients to resolve day-to-day issues and direct them to appropriate BNY Mellon resources
Support clients with operational and technical questions or issues and ensure requests are executed
Use problem-solving and communication skills to deliver high-quality service to a specialized client base
Monitor client inquiries, escalate complex issues, and track client needs to support business development efforts
Participate in internal activities and initiatives designed to improve the client experience
To be successful in this role, we’re seeking the following:
Bachelor’s degree or equivalent combination of education and experience is required
0–3 years of total work experience preferred
Experience in an operational area and/or client services preferred
General understanding of BNY Mellon products, services, and broader offerings is helpful