Specialist, Community Affairs - (27-OMAC-103000-051)
DC Water
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- Location
- Washington, DC
- Job type
- Full time
- Posted
- Oct 22
- 2 days ago
Career path
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About the company
DC Water
Utilities · 1,001 to 5,000 employees
What you'll do
- Works closely with departments across DC Water to coordinate environmental lessons for students in schools across the District on the topics of water conservation, wastewater treatment, and water quality.
- Responsible for preparing and leading short, age-appropriate presentations and supporting the coordination of demonstrations conducted by DC Water experts and technicians.
- Researches innovative ways of partnering with local schools and increasing the visibility of DC Water.
- Manages partnerships with numerous public, private, public charter, parochial and other schools across the District, as it relates to environmental education. Maintains responsibility for partnership development of existing relationships.
- Identifies new schools, camps and other educational/recreational institutions to further extend alliances.
- Assists other DC Water departments in the enhancement and increased visibility of their respective programs, initiatives, and services, based upon need and availability.
- Works closely with OMAC media relations and social media staff to promote environmental education and other outreach initiatives; contributes to related social media campaigns.
- Assists with daily management and resolution of customer inquiries and complaints received via DC Water’s social media accounts.
- Collaborates regularly with various regional partner agencies on selected topics of interest, inclusive of community outreach initiatives and social media awareness, and engagement.
- Participates in a proportionate share of public outreach events and meetings hosted and/or attended by DC Water.
- Assists in scheduling pre-event site visits, coordinating detailed logistics for event team members, and serving as a day-of event point-of-contact on site.
- Manages scheduling and coordination of school and public tours to DC Water facilities; assists with the coordination of some VIP tours, as directed.
- Performs other related duties and projects as assigned at the discretion the immediate supervisor.
- Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.
- Connect to a strong culture. Everything we do is grounded in our shared values—accountability, trust, teamwork, customer focus, safety, and well-being.
- Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees’ individuality and unique contributions.
- Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.
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Read the full posting here
The Specialist, Community Affairs supports DC Water’s public outreach and stakeholder engagement efforts by developing and distributing communications materials, including fact sheets, press releases, educational resources, and other public information. This role coordinates and participates in community outreach activities, including city events, public meetings, government agency meetings, and other forums to communicate current and emerging issues relative to the Authority; and maintains knowledge of water industry trends, innovative technologies, and water quality topics to support accurate, effective, and informative public engagement. This position serves as a point of contact for customers, community members, and stakeholders by responding to inquiries and addressing concerns while promoting DC Water’s mission, programs, and initiatives.