Sports Management Intern

Sports Management Intern – Aquatics & Youth ProgramsArmy Navy Country Club (ANCC) Position SummaryArmy Navy Country Club is seeking motivated, enthusiastic, and detail-oriented interns to gain hands-on experience in sports management, hospitality, recreation, and private club operations. This internship provides opportunities to work across multiple departments, including Aquatics, Youth Programs, Banquets, Food & Beverage, and Rackets. Interns will support daily operations, member engagement, event coordination, administrative tasks, and budget tracking while gaining valuable exposure to the management and delivery of exceptional club experiences. The ideal candidate is organized, proactive, service-oriented, and eager to develop professional skills in a collaborative, fast-paced environment. Essential Duties and ResponsibilitiesMember Engagement & Customer Service Provide exceptional 5-Star service to members, guests, and program participants across club departments. Assist with communication and outreach initiatives to promote departmental programs, services, activities, and events. Support the development of member feedback tools and engagement strategies. Respond professionally to member inquiries and assist with addressing routine concerns. Build positive relationships with members, guests, and staff to enhance the overall club experience. Event Planning & Coordination Assist in planning, organizing, and executing departmental events, including swim meets, youth activities, banquets, dining events, racket tournaments, and member social events. Coordinate event logistics, including registration, setup, signage, equipment, supplies, and on-site support. Collaborate with various departments to ensure successful event preparation and execution. Support event breakdown, post-event evaluations, and opportunities for improvement. Contribute creative ideas for new events, activities, and program enhancements. Departmental Operations & Program Support Assist with daily operations across Aquatics, Youth Programs, Banquets, Food & Beverage, and Rackets. Support recreational programming, youth camps, dining operations, banquet functions, and racket sports activities as assigned. Assist staff with activity preparation, scheduling, equipment setup, and operational coordination. Help maintain safe, organized, and welcoming environments for members, guests, and program participants. Gain exposure to departmental workflows, service standards, and operational procedures. Front Desk & Administrative Support Welcome members and guests, assist with check-in, and respond to general inquiries as applicable. Support departmental registration, reservation, scheduling, and communication processes. Maintain accurate attendance records, program files, event documentation, and operational reports. Assist with preparing schedules, informational materials, and departmental communications. Collaborate with staff to support efficient daily operations. Budget Tracking & Financial Support Assist with tracking departmental expenses, revenue, and daily financial activity. Support budget reconciliation, expense documentation, and financial reporting. Help maintain accurate records of purchases, supplies, and operational expenditures. Assist with reviewing financial and participation data to support departmental planning. Identify opportunities to improve cost efficiency, resource allocation, and operational processes. Additional Responsibilities Collaborate with departmental leadership and staff to support operational goals and initiatives. Participate in team meetings, training sessions, and professional development opportunities. Demonstrate professionalism, accountability, and a commitment to ANCC's 5-Star service standards. Perform other related duties as assigned. QualificationsCurrently pursuing a degree in Sports Management, Recreation Management, Hospitality, Business, or a related field. Previous experience in customer service, recreation, event planning, food and beverage, or hospitality preferred. Strong communication, organizational, time-management, and problem-solving skills. Ability to work independently and collaboratively in a fast-paced, member-focused environment. Basic computer proficiency and knowledge of budgeting or financial tracking preferred. CPR and First Aid certification required for applicable assignments. Flexibility to work evenings, weekends, and special events. Internship Learning ObjectivesDevelop leadership, communication, and customer service skills in a private club environment. Gain hands-on experience in departmental operations, recreational programming, hospitality services, and event coordination. Build practical skills in budgeting, expense tracking, administrative processes, and operational planning. Understand how Aquatics, Youth Programs, Banquets, Food & Beverage, and Rackets departments collaborate to deliver exceptional member experiences. Gain exposure to private club management, member engagement, and the day-to-day responsibilities of departmental leadership. About Army Navy Country ClubArmy Navy Country Club is a premier private, member-owned country club with locations in Arlington and Fairfax, Virginia. ANCC is dedicated to providing exceptional recreational, social, and hospitality experiences while maintaining a commitment to 5-Star service. This job is a civilian position and does not require military service (including commission and enlistment)