Staff Field Solutions Engineer (R6297)
Shield AI
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- Pay
- $180K to $280K
- a year
- Location
- San Diego, CA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 21
- 1 day ago
Career path
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About the company
Shield AI
Computer software · 501 to 1,000 employees
What you'll do
- Support technical sales, customer engagements, demonstrations, and capture activities for Hivemind
- Help defense and security customers understand how autonomy can solve operational problems
- Translate customer mission needs, CONOPs, operational constraints, and platform integration considerations into solution concepts
- Support customer discovery, technical briefings, demonstrations, RFIs, RFPs, and white papers
- Support technical interchange meetings and customer-specific solution development
What you need
- 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, defense software, aerospace, or related technical customer-facing roles.
- Strong technical understanding of autonomy, AI-enabled systems, mission software, unmanned systems, robotics, or complex defense technology systems.
- Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, integration discussions, technical interchange meetings, or operational workshops.
- Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback.
- Strong written and verbal communication skills, with the ability to explain complex technical concepts to technical, operational, commercial, and leadership audiences.
- Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.
- Strong judgment in representing product capabilities, limitations, and roadmap dependencies to customers.
- Demonstrated ability to build trust with customers and internal stakeholders through technical credibility, responsiveness, and clear communication.
- Ability to manage ambiguity, prioritize competing demands, and execute independently in a fast-paced environment.
- Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings.
- Prior military, defense, aerospace, robotics, unmanned systems, or advanced technology domains (military or civilian).
- Direct experience working with U.S. Navy or U.S. Air Force customers, programs, or operational units, including familiarity with relevant mission sets, platforms, and acquisition processes.
- Experience with autonomous systems (air, ground, or maritime) and familiarity with autonomy workflows, mission planning, system integration, and operational evaluation.
- Hands-on experience with Python, C++, Linux, APIs, SDKs, autonomy software, robotics middleware, or technical prototyping.
- Demonstrated ability to create clear, reusable technical content that enables BD, customers, and internal stakeholders.
Key skills
technical salesstrong communicationtechnical credibilitycustomer engagementsdemonstrationscapture activities
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Read the full posting here
Job Description:
Shield AI is hiring a Field Solutions Engineer, Hivemind to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind, Shield AI’s autonomy solution for intelligent, mission-capable unmanned systems.
Hivemind enables autonomous operation across complex mission environments, allowing aircraft and other robotic systems to perceive, decide, coordinate, and execute with reduced operator burden. This role will serve as a customer-facing technical expert for Hivemind, helping defense and security customers understand how autonomy can solve operational problems, improve mission outcomes, and integrate into existing and future force structures.
The Field Solutions Engineer will translate customer mission needs, CONOPs, operational constraints, and platform integration considerations into credible, technically feasible Hivemind solution concepts. This includes supporting customer discovery, technical briefings, demonstrations, RFIs, RFPs, white papers, technical interchange meetings, and customer-specific solution development.
Success requires technical credibility, strong communication, product truth, and the ability to connect Hivemind’s autonomy capabilities to real customer missions across varied operational environments.