Supply Chain Inventory Analyst, Retail

We’re looking for motivated, engaged people to help make everyone’s journeys better. Supply Chain Inventory Analyst will manage our daily inventory, distribution, and warehouse workflows. Acting as the backbone of our operational logistics, you will own processes that ensure millions of travelers receive the right products at the right time. In this role, you will leverage inventory systems, forecasting tools, and data analysis to identify trends, resolve discrepancies, and improve inventory performance. By maintaining disciplined inventory controls and translating com-plex data into actionable recommendations, you will directly drive program profitability. This position offers a balance of remote work, in-office collaboration at our downtown headquarters, and travel to catering or airline customer locations. The role typically operates on a sched-ule of approximately two remote days, three in-office days, and up to 25% travel. If you enjoy solving operational challenges, driving continuous improvement, and using data to influence business decisions in a fast-paced supply chain environment, we’d love to hear from you. Annual Hiring Range: $70,000 - $75,000/Per Year Benefits Paid time off 401k, with company match Company sponsored life insurance Medical, dental, vision plans Voluntary short-term/long-term disability insurance Voluntary life, accident, and hospital plans Employee Assistance Program Commuter benefits Employee Discounts Essential Duties and Responsibilities: Rapidly develop a comprehensive understanding of gateretail’s operations, supplier contracts, inventory assets, menu cycle, products, production lead times, delivery schedules, chill-chain, ordering distribution, inventory software, flight schedules, last-mile providers, provisioning requirements, invoice-to-payment process, and all forecast and performance measuring tools and reports. Develop strategic supply chain insights by gathering and analyzing end-to-end data, from flight schedules, provisioning guidelines, post-flight activity, onboard sales transactions and crew comments to inventory cycle counts, forecasted usage, orders, deliveries, purchases and product shrinkage. Track inventory with a high degree of accuracy through weekly and month-end cycle counts, actively reconciling discrepancies to orders, forecast usage, inbound salvage and minimizing stock variances, while documenting counts, trends, losses, shortages, surplus, extra rebalancing costs and corrective actions. Monitor and maintain optimal inventory levels directly with distributors, fresh food producers, and last-mile airline providers by assessing current stock conditions, aligning stock with provisioning requirements, forecast usage, and lead times to balance product availability with demand. Perform periodic physical loading audits , verify product quality, reconcile discrepancies, and document root-cause findings to drive process improvements, and maintain standard operating procedures (SOPs). Configure inventory management software to optimize supply workflows, execute cycle counting schedules, customize order approval workflows and substitution rules, define automated stock alerts and reorder thresholds to prevent stockouts, and maintain standard operating procedures (SOPs). Execute cooling equipment recovery process by researching anomalies, tracing movement, leveraging available data to track and locate missing equipment, optimizing freight procurement, managing end-to-end shipping, keeping audit trail records and maintaining standard operating procedures (SOPs). Deliver timely actionable insights on inventory performance to the team by forecasting demand, identifying inefficiencies, flagging slow-moving stock, mitigating surplus risk and recommending data-driven reorder and allocation strategies that maximize profitability while enhancing the onboard passenger experience. Execute reporting deliverables on-time , including weekly, month-end, and in-air inventory summary reports, to forecast usage, ambient and boutique rolling forecasts, and proactively communicate deliverable coverage needs, and maintain standard operating procedures (SOPs). Validate and reconcile ambient supplier/distributor invoices weekly, performing three-way matching (invoice, purchase order, and delivery receipt) to verify quantities, pricing, terms, and item details match to expectations, while maintaining standard operating procedures (SOPs). Optimize supply chain efficiency by collaborating directly with procurement and warehousing to balance stock levels, cover lead times, maintain quality, prevent shortages, minimize holding and transport costs, and standardize inventory control procedures. Maintain accurate, up-to-date inventory reports and communications by verifying item numbers, descriptions, case costs, case packs and active POC information, conducting periodic internal audits of customer-facing documentation and master data to guarantee accuracy, relevance, and compliance. Perform additional duties as needed to support uninterrupted retail operations, including cross-functional support and address ad hoc requests from gateretail leadership with rapid response including during weekends, holidays, or any irregular operations. Qualifications Education: Bachelor’s degree in business administration, supply chain management, logistics, finance, accounting, data analytics, statistics, or related field, or an equivalent and relevant practical experience. Work Experience: 2+ years of experience in managing inventory, logistics, planning, forecasting, and maintaining par levels with vendors. Proven experience in creating reports or dashboards, tracking KPIs, measuring cost-savings or cost-avoidance initiatives and communicating findings related to cost control, inventory risk, or operational performance. Demonstrated experience working with inventory, distribution, or warehouse systems, including order management, stock monitoring, and discrepancy resolution independently. Experience analyzing operational or financial data, including inventory levels, forecasts, purchase orders, deliveries, and invoices, in a time-sensitive environment that require accuracy, responsiveness, and coordination across multiple stakeholders. Bonus: Experience in airline, transportation, retail, food service, or warehouse distribution environments. Technical Skills: (Certification, Licenses and Registration) Capable to work independently to gather and validate data, and identify trends, root cause and develop recommendations to increase program profitability. Proficiency in MS Excel or Google Sheets, including pivot tables, formulas, lookups, data validation, and error-checking. Ability to work with data from multiple systems and sources and reconcile differences across datasets. Experience building and maintaining reports and dashboards using business intelligence tools (e.g., Power BI, Tableau, or similar), or the ability to learn such tools quickly. Ability to analyze inventory and operational data and transform that into actionable insights, identify trends, anomalies, risks, and recommend corrective actions for cost savings or cost avoidance. Working knowledge of inventory planning concepts, including lead times, demand forecasting, safety stock, shrinkage, surplus risk, and replenishment strategies. Operational Skills: Strong attention to detail and ability to maintain accurate records related to inventory costs, orders, invoices, and reporting. Ability to interpret flight schedules, route changes, and aircraft swaps, and assess downstream impacts on inventory, provisioning, and cost. Experience documenting processes and developing and maintaining standard operating procedures and operational guidelines. Ability to follow documented processes, apply controls consistently, identify when escalation is required, and follow through with resolution. Ability to perform periodic physical inventory counts in warehouse or production environments. Proven ability to manage multiple priorities, timelines, and deliverables in a fast-paced, changing environment. Language / Communication Skills: Ability to communicate data findings, risks, and recommendations clearly to cross-functional partners, including operations, warehouse teams, suppliers, and finance. Strong written communication skills, including documentation and reporting with clarity and accuracy. Ability to work independently while also collaborating effectively as part of a team, including with warehouse partners, purchasing, and fulfilment teams. Willingness and ability to support time-sensitive operational needs, including occasional weekend or holiday coverage when required. Job Dimensions Geographic Responsibility: North America Type of Employment: Full-time Travel %: up to 25% Exemption Classification: Exempt Internal Relationships: Retail Category Management team on category performance, recommending innovative product range and pricing to produce the highest possible long-term profitability, driving SPH and PPH Business Intelligence team to fully understand the contract, range and category performance Pourshins teams to ensure effective forecasting Food safety team on application of legislation on labelling and duty stamps on tobacco, alcohol and food. Local gategroup business unit budget holders to jointly deliver excellent Customer Service to the customer. Procurement teams to analyze and give recommendations on supplier proposals Across multiple teams to deliver holistic customer and internal KPIs External Relationships: Customer – direct interface with customer airlines when required by Account teams including customer CRM and media teams to create promotion campaigns. Suppliers – training, motivation and communication. Industry bodies – research and development. Work Environment / Requirements of the Job: normal office environment Budget / Revenue Responsibility: N/A Organization Structure Direct Line Manager (Title): Director, Planning & Analysis, gateretail North America, Inc. Dotted Line Manager (Title, if applicable): N/A Estimated Total Size of Team: 5-6 gategroup Competencies Required to be Successful in the Job: Thinking – Information Search and analysis & problem resolution skills Engaging – Understanding others, Team Leadership and Developing People Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone: Excellence We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires. We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. Passion Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care. We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. Responsibility We care about what we do, and we understand the impact we have on others and the planet. We always look out for each other –creating a safe workplace environment is everyone’s responsibility. Respect Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf We anticipate that this job will close on: 11/29/2026 Please click here to view our North America Applicant Privacy Notice. If you want to be part of a team that helps make travel and culinary memories, join us!