Supply Chain Procedural Coordinator

SUMMARY: Under the general supervision of Brown University Health Supply Chain Operations Leadership, Supply Chain Procedural Coordinator provides high-level customer service and operational support to procedural services, such as perioperative, cardiovascular, and diagnostic imaging and supporting procedural departments. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Maintains quality assurance and practice standards in accordance with established system policies, procedures, and objectives. Recognizes or anticipates problems and refers them immediately to the appropriate person for resolution if needed. Follows established processes to reasonably ensure uninterrupted Supply Chain support needed for in-scope procedural areas, and related ancillary departments. According to the area, performs any combination of the following duties: picking, counting, organizing, documenting, and/or ordering and receiving of equipment and supplies. Assures supplies are available to support patients and caregivers in supply chain managed operating rooms, procedural areas, and ancillary departments Identifies and selects a wide variety of medical surgical supplies and equipment to provide the requirements for patient care in procedural cases, including case carts, if applicable. Documents, and timely communicates unmet needs to support procedural cases, such as from case carts or inventory, escalating as appropriate. Responds to calls for in-scope additional equipment and instruments, as needed. Restocks emergency and specialty carts and trays, if in-scope for Supply Chain management. Transports carts, instruments, and supplies, if in-scope for Supply Chain management. Reshelves unused medical-surgical supplies, if in-scope for Supply Chain management. Maintains a clean and organized work area to support process quality and efficiency optimization. Maintains supplies and equipment within the assigned areas in a clean and orderly manner including storage rooms. This includes overall organization, shelves, bins, carts, and clear and correct labels. Identifies, quantifies, and acts on variables which impact process quality. Appropriately reports supply shortages and anticipated unmet needs. Coordinates with Supply Chain colleagues or interacts directly with suppliers to confirm or expedite delivery of orders and/or initiate and execute returns if required. Coordinates with Supply Chain colleagues or provides inventory management, such as ordering, receiving, rotating, dated material management, and auditing medical surgical and other supplies to maintain adequate levels to support procedural areas and prepare and maintain case carts, if applicable. Identifies and resolves discrepancies. Performs other related duties such as answering telephone and pager, relaying messages, conducting stock audits and reconciliations, cleaning work area, filing, and documentation, etcetera, as required. Participates in the annual supply physical inventory and acts as a Supply Chain representative during audits, if needed. Supports the product recall and substitution processes including communication, as necessary. Functions independently within broad scope of department policies and procedures; refers specific problems to Supply Chain leadership where clarification or exception may be required. Works with Supply Chain Leadership to identify and execute department strategic and tactical goals for process efficiency and cost reduction.. Provides functional guidance and training to new employees regarding supply chain operations. Performs other duties as required. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: High School Diploma or equivalent required and a minimum of 2 years of experience in Supply Chain, hospital procedural areas, or medical surgical supply management. Basic knowledge of medical terminology, aseptic techniques, surgical instruments and equipment, hospital procedural environments, and inventory management preferred. A high-level of interpersonal skills to effectively represent Brown University Health and Supply Chain in interaction with all levels of personnel within and outside the organization. Proficient in basic Microsoft Office tools and ability to learn necessary supporting information systems WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Sits, stands, and walks intermittently throughout the day. Must have the ability to lift and carry up to 50 pounds, push and/or pull heavy carts and equipment. Visual and manual dexterity to manage inventory and equipment. General hospital environment with expected conditions associated with patient care. Some exposure to the outside elements and some heat and cold discomfort. Exposure to contaminated items, strong detergents, and antiseptic solutions. Any potential hazard is minimized by adherence to safety procedures and the use of protective clothing and equipment as directed by department. SUPERVISORY RESPONSIBILITIES: None Pay Range: $20.96-$34.61 EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903 Work Type: M-F 10am - 6:30pm, Weekends and Holidays as needed Work Shift: Evening Daily Hours: 8 hours Driving Required: No