Surgery Scheduling Associate (Outpatient)

Centered in the heart of Boyle Heights, Adventist Health White Memorial is one of the area's leading healthcare providers since 1913. We are comprised of a 353-bed hospital, three medical office buildings, residency programs, comprehensive cancer care and a vast scope of services located in the Los Angeles area. In 2019, Adventist Health White Memorial was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. We are proud to promote wellness in the community at the local farmers market and through our community resource center with services for seniors and Spanish-speakers. Los Angeles is known for its art, rich culture, numerous sports teams and world-renowned dining. There is something for everyone in this culturally diverse city. Job Summary: Coordinates and schedules surgeries and follow-up appointments, as designated by physicians. Interacts with patients, physicians and staff to provide accurate, timely and responsive information within and outside clinics and facilities. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred Licenses/Certifications: * Medical Assistant certification: Preferred * Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS) certification from approved vendor per AH policy: Preferred Facility Specific License/Certifications: * Hospital Fire and Life Safety (HLFS): Required Essential Functions: * Schedules patients for surgery and completes appropriate paperwork for surgery facilities. Verifies patient insurance coverage, determines whether surgical referrals or authorizations are needed and begins necessary processes. * Answers phone calls, takes referrals, receives messages and transfers calls, as appropriate. Faxes medication lists to doctors and performs other faxing or file transmissions, as necessary. Files, photocopies and scans client records. * Assesses operating room, staff, equipment and instrument availability before scheduling cases. Ensures computer and office-equipment knowledge are maintained up to date. * Prepares daily reports and generates monthly statistical reports, in adherence with established procedures. Schedules daily operating room (OR) use. Schedules call sheets for appropriate areas and prepares pre-admission visit schedules. * Provides daily operating room schedules, call sheets and pre-admission visit schedules. Works with appropriate departments to ensure accurate and timely information for patient billing. Schedules nursing staff, receives referrals and assigns tasks to appropriate staff. Schedules new nursing staff for one-on-one training with existing staff. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.