Systems & Network Administrator

FULL TIME | IN PERSON| Bethlehem, PA Become part of the Aperture Team Aperture Pet & Life is a leading manufacturer, online retailer, and distributor serving the pet industry with a focus on products and solutions that enrich lives through thriving ecosystems. Through trusted brands including AquaIllumination, Bulk Reef Supply, EcoTech Marine, Neptune Systems, and more, we engineer and manufacture innovative technology in the USA while providing products, educational resources, and expert support as the saltwater aquatics industry’s leading online retailer. Our team is united by a passion for helping our customers succeed. We look for talented people who are curious, collaborative, and driven to make an impact. By bringing together diverse skills, perspectives, and a shared commitment to our customers, we foster a culture where innovation and continuous improvement drive meaningful results. What we are looking for: The System Administrator will be an integral part of the IT team, responsible for managing, maintaining, and supporting the company’s systems infrastructure across multiple sites. This role focuses on Windows server administration, Active Directory, virtualization, backup and recovery, storage systems, endpoint management, and technical troubleshooting. The ideal candidate will have strong hands-on experience with Windows-based systems, server and storage technologies, backup platforms, and systems automation. The candidate should also possess excellent troubleshooting skills and the ability to proactively maintain reliable, secure, and efficient IT systems that support business operations. Key Responsibilities: ● Windows Server Administration: Install, configure, maintain, patch, and troubleshoot Windows servers. Monitor system health, review performance, evaluate new features and versions, and recommend improvements to the server environment. ● Active Directory and Identity Management: Administer Windows Active Directory, including user accounts, security groups, organizational units, Group Policy, permissions, and related authentication services. Support certificate management and other identity- related systems as needed. ● Basic Scripting & Automation: Write and modify basic scripts using Python or PowerShell to streamline routine tasks, such as account creation, software installation, and system updates. Help automate other IT workflows to reduce manual intervention. ● Technical Troubleshooting: Diagnose and resolve all levels of IT issues related to hardware, software, and networking. Escalate complex problems to direct manager or other IT team members. ● Systems Monitoring and Maintenance: Monitor system availability, performance, capacity, and security. Apply updates, identify potential issues, participate in maintenance activities, and help ensure reliable operation across the company’s systems environment. ● Documentation: Create and maintain detailed documentation for technical processes, scripts, and IT procedures. Who You’ll Work With: As part of the IT team, you’ll collaborate closely with HR, managers, and other departments to ensure a seamless employee experience. You’ll serve as a primary resource for Active Directory, Windows servers, virtualization, backups, and systems administration while working alongside a motivated and solution-oriented IT team that values communication, teamwork, and continuous improvement. What You Bring: ● Strong problem-solving skills with attention to detail ● Experience with onboarding/offboarding processes and IT equipment setup ● Basic scripting knowledge in Python or PowerShell ● Familiarity with common operating systems (Windows, macOS, Linux) ● Ability to troubleshoot and resolve technical issues efficiently ● Excellent communication skills with a customer-first attitude ● Ability to communicate complex technical information clearly to non-technical stakeholders ● Demonstrated ability to collaborate effectively with cross-functional teams ● Adaptability and willingness to learn new technologies and processes ● Strong organizational and time management skills to handle multiple priorities ● Experience with Proxmox VE for server virtualization and management is a plus, demonstrating ability to manage virtual machines, containers, storage, and networking within a virtualized environment. Role Requirements ● Hands-on experience administering Windows servers, including installing, configuring, updating, and troubleshooting. ● Ability to write and modify basic automation scripts (Python or PowerShell) ● Technical troubleshooting skills to diagnose and resolve all levels of IT issues related to hardware, software, and networking. ● Experience installing, configuring, and maintaining infrastructure devices including Dell servers, Cisco switches, Grandstream access points, Opnsense firewalls, and Synology NAS. ● Knowledge and experience with Windows Active Directory and related certificate management are important for authentication and network security. Physical Requirements: ● The majority of time will be spent in an office environment with prolonged sitting at a desk/table, using a computer. ● Carry on a conversation and perform work in an open environment with some background noise. ● A moderate amount of time will be spent in a warehouse environment and could have varying temperatures. ● Occasional pushing, pulling and lifting objects up to 40 lbs. Aperture is a growth company that looks for team members to grow with it. Aperture offers competitive benefits including health insurance and 401k match and a diverse and inclusive culture with boundless opportunities for personal and professional development. Every Aperture employee shares one galvanizing mission: To enrich lives through thriving ecosystems.