Technical Product Repair Specialist
Laerdal
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- Location
- Gatesville, TX
- Job type
- Full time
- Posted
- Oct 13
- 7 days ago
Career path
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About the company
Laerdal
Medical devices · 1,001 to 5,000 employees
What you'll do
- Troubleshoot, repair, calibrate, and maintain medical devices and simulation equipment
- Diagnose hardware, software, and networking issues
- Test repaired products to ensure they meet quality and performance standards
- Support warranty and non-warranty repairs and assist with new product testing
- Communicate with customers regarding repair status, diagnostics, quotes, and shipping
- Accurately document and track repairs within the ERP system
- Maintain repair records and assist with inventory organization and cycle counts
Key skills
TroubleshootingProblem-solvingCalibrationNetworking
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Read the full posting here
Position Overview:
The Technical Product Repair Specialist is a hands-on technical role focused on diagnosing and resolving product issues to ensure equipment performs safely and reliably. The Technical Product Repair Specialist will troubleshoot, repair, test, and maintain medical devices and simulation equipment. This position is ideal for someone who enjoys troubleshooting, working with technology, and using problem-solving skills to deliver quality results and a positive customer experience.
Responsibilities:
Troubleshoot, repair, calibrate, and maintain medical devices and simulation equipmentDiagnose hardware, software, and networking issuesTest repaired products to ensure they meet quality and performance standardsSupport warranty and non-warranty repairs and assist with new product testingCommunicate with customers regarding repair status, diagnostics, quotes, and shippingAccurately document and track repairs within the ERP systemMaintain repair records and assist with inventory organization and cycle counts Schedule:
Monday-Friday7:00am-3:30pm