Telemed Technician-Home Care (Full time, day shift)

Job Title:  Telemed Technician- Home Care Department:  Home Care Operations Location: Based out of 330 Monroe Avenue, requires travel between training sites - Rochester, Newark, Clifton Springs Hours Per Week:  40 hours per week Schedule:  8:00am-4:30pm or 8:30am-5:00pm Monday through Friday Rochester Regional Health Home Care is the only home care provider in the region to earn a CMS 5-Star Quality of Patient Care rating, placing its CHHA among the top 3.5% of agencies nationwide. In addition, CHHA was recognized by U.S. News & World Report as a “High Performing Home Care Agency,” further highlighting its commitment to exceptional patient care and clinical excellence. Summary: Responsible for transporting and temporarily installing telemedicine monitors in client’s homes in preparation for prescheduled daily monitored sessions. Essential Responsibilities/Accountabilities: • Transport and install telemedicine monitors in client’s homes. • Instruct client/caregiver on correct use of monitor. • Determine successful transmission to the telemedicine central station. • Triage/fix monitor problems after installation. • Maintaining and cleaning telemedicine equipment between client use. • Maintain inventory and cleaning log. • Maintain close communication with Director of Telemedicine/designee regarding daily schedule. • Maintain productivity according to agency standards. • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values and adhering to the Corporate Code of Conduct. • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. • Regular and reliable attendance is expected and required. • Performs other functions as assigned by management. Minimum Qualifications: • High School Diploma or equivalent required. • Basic knowledge of technical equipment. • Must demonstrate the ability to receive and provide instructions in a clear manner. • Ability to travel is required. • Must work well under pressure in client homes and when working with technical equipment. • Excellent communication, interpersonal and organizational skills and the ability to work independently are required. EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: Drive - Clinical - Roles in this category require frequent driving combined with mobile clinical care across settings such as emergency response, mobile clinics, and home health environments. Staff must repeatedly enter and exit vehicles, occasionally lift and carry equipment weighing up to 100 lbs. or more, and perform care within patients’ homes or other confined, unpredictable, or uncontrolled environments. These positions demand strong fine and gross motor control, firm grasping, and heightened visual and auditory awareness to ensure safe and effective care delivery. Emotional and cognitive demands are substantial due to rapid decision‑making, direct exposure to critical or sensitive situations, and independently managing patient care in the field or home setting. Environmental exposures may include traffic hazards, infectious agents, extreme temperatures, variable home conditions, and hazardous materials. Valid licensure, physical readiness, and flexibility for extended or on‑call schedules are typically required. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $17.50 - $21.58 CITY: Rochester POSTAL CODE: 14607 The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.