Teller-Member Services Support Specialist (Floater)

Are you looking for a position that you can truly enjoy going to everyday? We are actively seeking a full time Member Services Support Specialist to join our team! We are looking for someone who is engaging and energetic to provide exceptional service to the members at Cornerstone Financial Credit Union. This position functions as a Universal Associate and provides support for Branch Operations areas, Call Center, and other departments as needed. Works toward the overall credit union goal of providing superior and quality service to members in a friendly, professional manner. rn rnABOUT CORNERSTONE FINANCIAL CREDIT UNION:rnCornerstone Financial Credit Union currently has six locations that serve over 40,000 members. Founded in 1955, Cornerstone Financial Credit Union is guided by the philosophy of people helping people. At Cornerstone, we not only offer the most competitive rates possible, but also provide exceptional service with sound financial counseling. We are Not for profit, Not for Charity, but for Service.rn rnDUTIES AND RESPONSIBILITIES:rnrnFunctions as a Universal Associate by processing member transactions, including, but not limited to, deposits, loan payments, cashier\'s checks, transfers, check cashing, withdrawals, and bank-to-bank wires.rnProofs and verifies transactions. Examines documents for endorsements and negotiability and detects and resolves discrepancies.rnIs alert and aware to help prevent fraudulent activity or errors that would result in a loss to the credit union.rnAssists in the Call Center by answering member calls and performing transactions. Assists members with Online/Mobile banking questions and password resets.rnAssists and provides support with operations within other departments as needed.rnUnderstands and adheres to all security policies and procedures.rnUnderstands and adheres to all CFCU policies and procedures.rnMaintains strict confidentiality of all member information and records.rnAttends required training and department meetings as directed.rnPerforms other duties as requested.rn rnrnJOB SPECIFICATIONS:rn rnrnMinimum high school diploma. Business school or other business training is desired.rnPrefer one year of clerical experience. Previous teller or cash handling experience preferred. Personal computer experience is required.rnThe responsibilities of this position require the ability to move freely from one area of the building to another and to alternate between standing, sitting, and walking. Many of the duties are performed with a personal computer and require excellent visual, audio, and manual dexterity skills. Excellent verbal and written communication skills are needed. This position requires the ability to function in an environment of occasional high stress.rnMust have professional appearance, pleasant personality, and good communication skills. Must be very accurate and detail oriented. Strong initiative, positive attitude, flexibility, and dependability are needed in this position. Must be able to function as a team player and cooperate with co-workers, members, and business associates.