Trades Dispatcher - Sarasota
Cool Today
- Pay
- $23 to $28
- an hour
- Location
- Sarasota, FL
- Job type
- Full time
- Posted
- Oct 21
- 1 day ago
Career path
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About the company
Cool Today
Consumer services · 501 to 1,000 employees
Cool Today is hiring Representatives to join our team of creative and energetic employees. We are dedicated to delivering the best customer service experience every day. We are Florida’s premier heating and cooling company. We are passionate about growing our business through lifelong relationships with our customers, team members and community
What you'll do
- Schedule and monitor daily technician schedule
- Dispatch work orders to field technicians according to priority and location
- Receive and record completed work orders from the field technicians
- Contact customers to confirm next-day appointments
- Communicate with field personnel via Outlook
- Handle paperwork for assigned departments and technicians
- Maintain accurate technician database
- Coordinate parts scheduling
What you need
- High School Diploma or GED preferred
- Minimum 1 year of dispatching experience, preferably in HVAC, Plumbing, or a related industry
- Basic computer proficiency, particularly with Microsoft applications
- Experience with Service Titan is a plus
- Must be able to work evenings and weekends
- MUST have Experience(Trades Dispatching preferred)
- Service Titan Experience a PLUS
- Must have a flexible work schedule, can be staffed any time from 7am to 10pm.
- Education: a high school diploma
Key skills
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Perks
- Robust PTO Plan
- Health, Vision and Dental plans
- 401K Retirement Plan
- Life Insurance
- Short-Term and Long-Term Disability
- FSA
- EPA
- Legal Services
See full description on company page, apply now