Training System Administrator

Training System Administrator Location: 1 Dixon Square, Chestertown, MD 21620 Shift Hours: 8am - 5pm, Monday - Friday Pay Range: $40,000 - $60,000 Make the Right Connection—Build Your Career with Dixon! The Dixon Group is looking for a Training System Administrator to join our team! This position involves collaborating closely with Managers, Trainers, IT staff, and content developers to facilitate effective e-learning experiences. The Training System Administrator will be responsible for managing user accounts, troubleshooting technical issues, configuring system settings, and generating insightful reports to support data-driven decision-making. The role requires a strong understanding of LMS platforms, learning technologies, and data analytics, combined with excellent organizational and communication skills. The successful candidate will be proactive in identifying system enhancements, ensuring compliance with relevant standards, and providing training and support to users. This is an excellent opportunity for a motivated individual passionate about educational technology and committed to facilitating impactful and engaging online learning solutions for our organization. At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation’s heroes. Veterans are strongly encouraged to apply. What You'll Do: Manage and maintain the LMS platform to ensure optimal performance and availability. Create and manage user accounts, roles, and permissions within the LMS. Upload, organize, and maintain course materials, resources, and assessments. Troubleshoot and resolve technical issues reported by users or identified through monitoring. Work closely with instructional designers and trainers to implement new courses and features. Generate and analyze reports on user engagement, course completion, and system usage to support decision-making. Provide training, support, and guidance to staff and learners on how to effectively use the LMS. Stay updated with the latest LMS technologies and recommend enhancements or upgrades. What We're Looking For: High school diploma or equivalent is required. Proven experience managing and administering an LMS platform, such as Moodle, Blackboard, or Canvas. Strong understanding of e-learning principles and instructional design fundamentals. Proficiency with LMS configuration, user management, and content administration. Excellent problem-solving skills with the ability to diagnose and resolve technical issues promptly. Experience generating reports and using data analytics tools related to LMS usage. Strong communication and interpersonal skills to effectively support and train diverse users. Ability to manage multiple priorities and work collaboratively in a team environment. Familiarity with SCORM, xAPI, or other e-learning standards is a plus. What We Offer: Medical, dental, and vision insurance for you and your family Competitive salary Bonus programs 401K retirement plan Training opportunities Tuition reimbursement Paid vacation, PTO, and holidays Gym reimbursements, and more! Who We Are: The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment. Join us and be a part of a team that values your contributions and supports your goals! We do not provide sponsorships to work in the United States. The Dixon Group is an equal opportunity employer. It is the Company's policy and practice to recruit, hire, train, and promote individuals, as well as to administer all personnel actions, compensation, and benefits, without regard to race, religion, color, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, marital status, ancestry or national origin, age, disability, family medical history or genetic information, veteran status, military service, or any other factors protected by applicable law. This policy extends to all employees and applicants and to all aspects of the employment relationship. The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)