Triage Nurse

Registered Nurse (RN) or Licensed Practical Nurse (LPN) – TriageAbout Primary Care PartnersPrimary Care Partners is an independent family practice that has proudly served the Lincoln community for over 40 years. With three locations and a team of 15 dedicated providers, we are committed to delivering high-quality, patient-centered care while fostering a fun, supportive, and family-oriented work environment. We believe in innovation, teamwork, and empowering our patients to live healthier lives. As our community continues to grow, so does our practice. At Primary Care Partners, we value work-life balance and are proud to offer a 36-hour workweek, along with a $3,000 sign-on bonus for this position. It’s more than a job, it’s an opportunity to build a rewarding career where your work matters, your voice is valued, and you make a difference in patients’ lives every day. Learn more about us at primarycarepartnersne.com or find us on Facebook! About the RolePrimary Care Partners is seeking a compassionate, reliable, and organized Registered Nurse (RN) or Licensed Practical Nurse (LPN) to join our clinical team as a Triage Nurse. In this role, you will be a key connection between patients and providers, helping patients navigate their care through telephone triage, clinical communication, coordination of follow-up care, and timely documentation. The ideal candidate will have strong clinical judgment, excellent communication skills, and the ability to prioritize multiple needs in a fast-paced primary care setting. Responsibilities Include:Provide telephone triage and assess patient symptoms, concerns, and care needs. Return patient calls and provide appropriate clinical guidance within scope of practice. Communicate patient concerns, urgent needs, and changes in condition to providers as appropriate. Provide timely patient education, medical advice, test results, and provider recommendations. Review and process medication refill requests in accordance with practice protocols and provider direction. Coordinate follow-up care and assist patients with scheduling appointments when appropriate. Identify urgent or emergent concerns and provide appropriate recommendations and escalation. Ensure accurate, thorough, and timely documentation in the electronic health record. Collaborate closely with providers, clinical staff, and other team members to ensure continuity of care. Support overall clinic flow and contribute to a positive, team-oriented work environment. Assist with additional clinical duties and responsibilities as needed. Qualifications:Completion of an accredited nursing program. Current RN or LPN license in good standing. Previous clinical, primary care, medical office, or telephone triage experience preferred. Proficiency with electronic health record systems. Strong clinical judgment, critical-thinking, and organizational skills. Excellent communication and interpersonal skills. Ability to work independently while effectively collaborating with providers and team members. Ability to prioritize multiple tasks and remain organized in a fast-paced environment. Job DetailsJob Type: Full-Time, 36 hours per week Schedule: Day shift, Monday–Friday (No weekends!) Enjoy a flexible 36-hour workweek and a $3,000 sign-on bonus! Scheduling may include: Four 9-hour workdays, or Five days per week with one shorter day Sign-On Bonus Enjoy a $3,000 sign-on bonus! $1,500 paid after 6 months of employment $1,500 paid after 12 months of employment Benefits:Competitive pay and benefits package Flexible 36-hour work week Health, dental, and vision insurance Retirement savings plan Paid time off and holidays Continuing education reimbursement Supportive, collaborative, and family-oriented work environment Medical Specialty: Primary Care Work Location: In person – Lincoln, NE