Ultrasound Dispatcher - REMOTE

* Dispatch Sonographer to the proper geographical where needed * Knowledge of Same day vs. Scheduled Services. * Understanding Clients needs for services and how to create customer satisfaction by providing same day service. * Prioritize STAT Exams as identified by Client and Protocols. * Prioritize cases for “STAT”, ASAP and PRIORITY homes.                       * Communicate and report problems to the Supervisor and respective Field Manager. * Assist Technologist with a variety of daily needs (directions, case type and client info etc.). * When required, will assist the customer service representative with the overflow of client orders * Call facilities to schedule cases for all exams, verifying diagnosis and symptoms and when necessary communicate directions for nursing staff to prep the patient prior to arrival. * Understand diagnosis codes and Ultrasound study types; coordinate the two to ensure proper technologist is dispatched and patient prepped if necessary. * Learn Medicare Guidelines (diagnosis, and scheduling guidelines) * Remain knowledgeable with regards to medical insurances and understand where they may/may not be accepted. * Verify cases upon completion by technologist. * Technical issues reported by Technologist to be communicated to Supervisor. * A thorough understanding of the assigned dispatch area's geography * Schedule Fixed Physician sites and Prison on a weekly basis. Keep contact list up to date with each fixed site. * Create work orders based on call or faxed requests * Fax final report to facility at facility request.