For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey.nHeadquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents.nAt Peoples Bank, we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology, we ensure an exceptional customer experience at every turn.
JOB SUMMARYnProvide prompt, efficient and friendly service to ensure an excellent customer experience for all customers and employees. Acknowledges customers' needs with suggestions and referrals of appropriate Bank products and services. Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures. These individuals will need to be outgoing, sales oriented, flexible, adaptable and results driven. They must demonstrate the ability to work independently and with a team, make sound decisions and use critical thinking skills.nnDUTIES AND RESPONSIBILITIESn· Processes all teller line transactions at a proficient level; including but not limited to accepting deposits and loan payments, verifying cash and endorsements, cashing checks, issuing official checks and potentially including providing overrides and approvalsn· Counts and balances the cash drawer daily, taking proactive steps to identify and resolve discrepancies when the balance is offn· Follows BSA/AML/OFAC policies and/or procedures to report any suspicious activityn· Always maintains integrity, including keeping all Bank business and information confidentialn· Regularly engages customers to understand needs and make appropriate product and service recommendationsn· Easily assists customers with routine questions and account maintenance requestsn· Will make progress to become proficient in the following:n· Process vault transactions – including balancing and all other required daily transactionsn· Open and close banking center (including all end of day processing)n· All required operational activities of the teller linen· Has knowledge of the Bank's security system and assists in testing alarmsn· Assists in completing all required reportsn· Experience, knowledge and proven sound decision-making lead to higher limits and authoritynnQUALIFICATIONSn· High school diploma or its equivalentn· Six months of customer service/cash handling experience requiredn· Experience with Microsoft Office Suite requiredn· Must have smartphone (iOS or Android) that is able to support security features required by the Bank's IT security guidelinesnnABOUT USnFor over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey.nHeadquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents.nAt Peoples Bank, we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology, we ensure an exceptional customer experience at every turn.nFor more information on benefits visit the Careers page of our company website at https://www.ibankpeoples.com/resources/careers.nPeoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.nEqual Housing Lender/ Member FDICnn