Specialized Care for the Patients Who Need It Most.
NeuroPsychiatric Hospitals (NPH) is dedicated to providing unparalleled service to our patients, team members, physicians, and families. We dare to do things differently, bringing together compassionate care, specialized expertise, and an interdisciplinary approach to meet the unique needs of those we serve. It is this commitment that distinguishes NPH as the healthcare provider of choice.
As a national leader in behavioral healthcare, NPH specializes in caring for patients with acute psychiatric and complex medical needs. Our hospitals provide patient-centered care through an interdisciplinary, multi-specialty approach, ensuring our patients receive the specialized support they need when they need it most.
With locations in Indiana, Michigan, Texas, Ohio, and Arizona, we are expanding access to our unique model of care across the United States. Join NPH and become part of a team that is daring to do things differently and making a lasting difference in the lives of our patients, families, and communities every day.
Coordinate patient services across the continuum of care, including precertification, clinical reviews, audits, appeals and denials.
Maintain documentation, educate staff and providers, and work with multidisciplinary teams and payors.
What you need
Requires a bachelor's degree in Behavioral Health, Social Work, Counseling, Nursing or Psychology and at least 2 years each of hospital utilization review and hospital case management experience, including discharge planning.
A master's degree is preferred; CCM or ACM certification is preferred.
Education: a bachelor's degree, a postgraduate degree or an associate degree
Key skills
knowledge of medicationstime managementdata entrycommunication skillsdetail orientedCertified Case Manager (CCM)Accredited Case Manager (ACM)Basic Life Support (BLS)Handle with Care (HWC)
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Utilization Review Coordinator
Job Locations
US-IN-Crown Point
ID
2026-4295
Category
Financial Operations
Type
Full Time
About Us
Specialized Care for the Patients Who Need It Most.
NeuroPsychiatric Hospitals (NPH) is dedicated to providing unparalleled service to our patients, team members, physicians, and families. We dare to do things differently, bringing together compassionate care, specialized expertise, and an interdisciplinary approach to meet the unique needs of those we serve. It is this commitment that distinguishes NPH as the healthcare provider of choice.
As a national leader in behavioral healthcare, NPH specializes in caring for patients with acute psychiatric and complex medical needs. Our hospitals provide patient-centered care through an interdisciplinary, multi-specialty approach, ensuring our patients receive the specialized support they need when they need it most.
With locations in Indiana, Michigan, Texas, Ohio, and Arizona, we are expanding access to our unique model of care across the United States. Join NPH and become part of a team that is daring to do things differently and making a lasting difference in the lives of our patients, families, and communities every day.
Overview
NeuroBehavioral Hospital
is looking for a Utilization Review Coordinator to coordinate patients’ services across the continuum of care by promoting effective utilization, monitoring health resources and elaborating with multidisciplinary teams.
Benefits of joining NPH
Competitive pay rates
Medical, Dental, and Vision Insurance
NPH 401(k) plan with up to 4% Company match
Employee Assistance Program (EAP) Programs
Generous PTO and Time Off Policy
Special tuition offers through Capella University
Work/life balance with great professional growth opportunities
Employee Discounts through LifeMart
Responsibilities
Filing documents as needed.
Initial Precertification with payors.
Concurrent Clinical review with payors.
Document in the electronic system daily in real time.
Admission audit.
Ensures that CON’s/RON’s and CMS certifications are completed by provider.
Consistently demonstrates professionalism with all internal and external customers
as evidenced by positive customer and peer Communicates effectively with all staff and patients as evidenced by the establishment and maintenance of
productive working relationships.
Maintains knowledge of current trends and developments in the field by reading appropriate books; journals and other literature and attending related seminars or
conferences.
Maintains a professional approach with Assures protection and privacy of health information as attained through written, electronic or oral
disclosures.
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departments.
Seeks guidance and remains knowledgeable of, and complies with, all applicable federal and state laws, as well as hospital polices that apply.
Complies with hospital expectations regarding ethical behavior and standards of conduct.
Complies with federal and hospital requirements in the areas of protected health
information and patient information.
Reconsiderations, assists with appeals as needed, arrange
peer to peer level reviews, and report the outcomes to the VP of Care Management and Team
.
Provides education to nursing staff. ;eadership team, and providers regarding documentation.
Actively works with the business office regarding resolution of appeals/denials and retrospective reviews.
Qualifications
Education: Bachelor's in Behavioral Health, Social Work, Counseling, Nursing or Psychology required. Master's degree preferred.
*If incumbent holds an LPN licensure, Associate's degree is required. Bachelor's degree preferred.
Experience: Minimum of 2 years of utilization review experience in a hospital setting required. Minimum of 2 years of case management experience, including discharge planning in a hospital setting required.
Licensure: Certified Case Manager (CCM) or Accredited Case Manager (ACM) preferred. Basic Life Support (BLS) and Handle with Care (HWC) obtained during orientation, if applicable.
Skills: Must have strong knowledge of medications and demonstrate exceptional time management, data entry, and communication skills. Must be detail oriented.
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