Utilization Specialist (100% onsite)

Utilization Specialist (100% onsite) Job Locations US-MA-Malden Job Post Information* : Posted Date 5 days ago (10/8/2026 2:24 PM) ID 2026-111549 # of Openings 1 Job Family Administrative Support Location : Name Tufts Medicine Behavioral Health Hospital Overview Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately 11,100 beds in 39 states and Puerto Rico. With more than 23,000 employees serving approximately 75,000 patients daily, Acadia is the largest stand-alone behavioral health company in the U.S. Acadia Healthcare’s purpose is to Lead Care With Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation. Tufts Medicine, a leading integrated academic health system in Massachusetts, and Acadia Healthcare, the largest standalone provider of behavioral health services in the U.S., have partnered to create the Tufts Medicine Behavioral Health Hospital, a state-of-the-art, 144-bed facility in Malden, Massachusetts. Slated to open in early 2026, this hospital is designed to address the growing need for high-quality behavioral health services in the region. The Utilization Specialist p roactively monitors utilization of services for patients to optimize reimbursement for the facility . Responsibilities ​ ESSENTIAL FUNCTIONS: ​ Act as liaison between managed care organizations and the facility professional clinical staff. ​ Conduct reviews , in accordance with certification requirements , of insurance plans or other managed care organizations (MCOs) and coordinate the flow of communication concerning reimbursement requirements. ​ Monitor patient length of stay and extension s and i nform clinical and medical staff on issues that may impact length of stay. ​ Gather and develop statistical and narrative information to report on utilization, non-certified days (including identified causes and appeal information), discharges and quality of services, as required by the facility leadership or corporate office. ​ Conduct quality reviews for medical necessity and services provided. ​ Facilitate peer review calls between facility and external organizations. ​ Initiate and complete the formal appeal process for denied admissions or continued stay. ​ Assist the admissions department with pre-certifications of care . ​ Provide ongoing support and training for staff on documentation or charting requirements, continued stay criteria and medical necessity updates. ​ OTHER FUNCTIONS: ​ Perform other functions and tasks as assigned. Qualifications ​ EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: ​ Required Education: High school diploma or equivalent. ​ Preferred Education : Associate's, Bachelor's, or M aster’s degree in S ocial W ork , B ehavioral or M ental H ealth, N ursing, or a related health field. ​ Experience: Clinical experience is required, or two or more years' experience working with the facility's population. Previous experience in utilization management is preferred ​ LICENSES/DESIGNATIONS/CERTIFICATIONS: ​ Preferred Licensure : LPN, RN, LMSW, LCSW, LPC, LPC-I within the state where the facility provides services; or current clinical professional license or certification, as required, within the state where the facility provides services. ​ CPR and de-escalation and restraint certification required (training available upon hire and offered by facility. ​ First aid may be required based on state or facility requirements. Pay Range: $39.02 to $46.59/hr. ​ ​ ​ While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from par ticular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws. AHGROW #LI-TMBHH Options Apply Here Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Connect With Us! Not ready to apply? Connect with us for general consideration. Application FAQs Software Powered by ICIMS www.icims.com