Warranty Administrator

Warranty Administrator Join the Hunter Chevrolet Team! Hunter Chevrolet is seeking an experienced and organized Warranty Administrator to support our service department by managing automotive warranty claims, maintaining accurate records, and ensuring claims are processed according to manufacturer guidelines. We’re looking for someone who understands dealership warranty procedures, takes pride in accuracy, and can stay on top of deadlines while working closely with our service team. What You'll Be Responsible For Warranty Processing & Compliance Prepare, review, and submit automotive warranty claims in accordance with manufacturer policies and deadlines. Review repair orders, labor details, parts information, and supporting documents for accuracy. Ensure claims meet manufacturer requirements before submission. Track claim status and follow up on outstanding, rejected, or unpaid claims. Reconcile warranty payments and investigate discrepancies. Maintain organized records of submitted claims, payments, and related documentation. Keep current with manufacturer warranty procedures and policy updates. Administrative & Team Support Work closely with Service Advisors, Technicians, and management to obtain information needed for claim processing. Research and resolve warranty claim errors, documentation gaps, and payment issues. Assist with warranty-related reporting, recordkeeping, and administrative tasks. Maintain confidentiality when handling customer and company information. Provide additional support to the service department as needed. What We're Looking For Previous automotive warranty administration experience is required. Knowledge of dealership warranty processes, manufacturer requirements, and claim submission procedures. Experience reviewing repair orders and warranty documentation. Strong attention to detail and commitment to accuracy. Excellent organizational skills and the ability to prioritize deadlines. Proficiency with computers, dealership management systems, and Microsoft Office. Strong communication and problem-solving skills. Ability to work independently while collaborating with a team. Dependable, professional, and comfortable working in a fast-paced environment. What We Offer 401(k) with Company Match Medical, Dental & Vision Insurance Life Insurance Short-Term & Long-Term Disability Insurance Paid Time Off Paid Holidays Wellness Program Employee Discounts on Vehicles, Service, Parts & Accessories Career Growth Opportunities Supportive Leadership Team Team-Oriented Work Environment Employee Events & Celebrations Why Work With Hunter Chevrolet? Hunter Chevrolet is part of Hunter Automotive Group, a fourth-generation, family-owned company proudly serving Western North Carolina since 1940. We believe our employees are essential to our success. We strive to provide a supportive workplace where team members can grow professionally, develop their skills, and build long-term careers. Our Core Focus is to improve the quality of life for our employees, customers, and community. Our Core Values Honesty Continuous Improvement Strong Work Ethic Positive Attitude Ready to put your automotive warranty experience to work with a team that values accuracy, collaboration, and professional growth? Apply today to join Hunter Chevrolet! Hunter Chevrolet and Hunter Automotive Group are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive workplace.