WCHC Front Office Receptionist - Lawrenceville Medical Clinic

Wabash General Hospital

Lawrenceville, ILOn-siteFull time
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Location
Lawrenceville, IL
Work style
On-site
Job type
Full time
Posted
Oct 28
2 days ago
Career path

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About the company

Wabash General Hospital

Hospital & health care · 201 to 500 employees

At Wabash General Hospital, we are dedicated to putting patients at the heart of everything we do. Guided by our motto, “people you know, helping people you love,” we are committed to serving our community with care and compassion. We offer services for all generations, striving to be the trusted healthcare destination throughout every stage of life. While we are honored to have received numerous awards recognizing our efforts to be the best, what truly sets us apart is the personalized experience we provide to our patients and their families. Our compassionate and dedicated team is focused on delivering exceptional, individualized care to support patients and their loved ones every step of the way. Join us in making a meaningful impact in the lives of those we serve.

Wabash General Hospital on LinkedIn

What you'll do

  • Answer the phone and direct calls to the proper areas
  • Schedule patients for appointments according to provider schedules
  • Welcome patients and visitors in person and on the telephone
  • Register patients in the EMR system and update demographic information
  • Collect co-pays and payments
  • Scan, file, and retrieve patient medical records

What you need

  • Excellent phone communication skills
  • Ability to multitask
  • High school graduate (preferred)
  • At least one (1) year experience as secretary or Administrative Assistant in a healthcare setting (preferred)
  • Experience with Microsoft Word, Excel, and Outlook (preferred)

Key skills

communication skillsMicrosoft WordExcelOutlookphone communication skillsmultitask

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Perks

  • Health Insurance
  • Free internal prescription program
  • Retirement Plans
  • Paid Time Off (PTO)
  • Flexible work schedules
  • life insurance
  • disability insurance
  • Employee assistance programs

See full description on company page, apply now

Read the full posting here
The front office receptionist must be able to demonstrate communication skills to customers and patients of all ages. The Receptionist is responsible for answering the phone, directing calls to the proper areas and scheduling patients for appointments efficiently according to provider schedules. Must have knowledge and skills necessary to provide service to customers of all ages by demonstrating the following: welcomes patient and visitors by greeting them with a smile, in person and on the telephone. The receptionist will accurately register patients in the EMR system and update demographic information as needed and collect co-pays and payments. In addition, the receptionist will ensure availability of treatment information by scanning/filing and retrieving patient medical records as needed. Education, License, or any special requirements: High school graduate preferred. At least one (1) year experience as secretary or Administrative Assistant in a healthcare setting preferred. Experience with Microsoft Word, Excel, and Outlook preferred. Excellent phone communication skills. Ability to multitask Benefits Summary We are proud to offer a comprehensive benefits package, including: Health Insurance Medical, dental, and vision coverage options. Free internal prescription program Employer contributions to premiums. Retirement Plans 457(b) plan with employer matching. 401(a) plan for employer contributions. Paid Time Off (PTO) Vacation days: 12 to 27 days per year based on years of service Sick days: 12 days per year accruing to a maximum of 65 days. Holidays: 6 observed paid holidays Work-Life Balance Flexible work schedules Other Benefits Employer-provided life insurance with optional additional coverage available at the employee's expense. Short-term and long-term disability insurance Employee assistance programs (EAP) Health Savings Accounts Flexible Spending Accounts Professional development opportunities Scholarship and Tuition reimbursement Additional Perks Wellness programs Volunteer opportunities Productivity, retention, and referral bonuses About Us At Wabash General Hospital, we are dedicated to putting patients at the heart of everything we do. Guided by our motto, “people you know, helping people you love,” we are committed to serving our community with care and compassion. We offer services for all generations, striving to be the trusted healthcare destination throughout every stage of life. While we are honored to have received numerous awards recognizing our efforts to be the best, what truly sets us apart is the personalized experience we provide to our patients and their families. Our compassionate and dedicated team is focused on delivering exceptional, individualized care to support patients and their loved ones every step of the way. Join us in making a meaningful impact in the lives of those we serve.

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