Wellness Specialist
Life Extension
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- Pay
- $20 to $27
- an hour
- Location
- Fort Lauderdale, FL
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 12
- 7 days ago
Career path
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About the company
Life Extension
Alternative medicine · 201 to 500 employees
What you'll do
- Provide customers with accurate product and health information, answer questions, research scientific topics, and review basic lab results to make product suggestions.
- Listen to callers, navigate internal systems, document information, and apply coaching to improve customer experience.
What you need
- A bachelor's degree focused on Science or Health is strongly preferred.
- Knowledge of vitamins and supplements, advanced online research and multitasking skills, and the ability to sit for prolonged periods are required or preferred.
- Education: a bachelor's degree
Key skills
online researching toolsAdvanced multitasking capabilities
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Read the full posting here
Core Duties and Responsibilities:
· Deliver accurate and continually updated information regarding Life Extension products, disease protocols, disorders, and magazine articles to LE customers.
· Answer questions regarding specific product information, including product ingredients, recommended dosages and usage to Life Extension customers by
phone.
· Research and convey complex health-related (and scientific) information in an educated, reassuring, and professional manner while in a real-time environment.
· Accept and quickly apply coaching and feedback in order to improve individual performance and customer experience.
· Actively listen to our callers, utilize effective and insightful probing questions to isolate needs, while simultaneously navigating internal systems, providing accurate and complete information and documenting information for future discussions.
· Periodically review basic lab results with customers making appropriate product suggestions based on the organization’s core beliefs.
· Demonstrate reliability and punctuality in reporting for scheduled work.
· Demonstrate flexibility as needed to meet the fluctuating business needs (i.e. overtime, delayed lunches and/or breaks).
· Regular onsite attendance is an essential function of this position.
· Additional duties as assigned.
Position Requirements:
· Bachelor's degree with a focus on Science/Health, such as Biology, Chemistry, Nutrition, Nursing, Public Health, Health Promotion or Dietary field strongly preferred
· Knowledge of vitamins & supplements preferred
· Advanced knowledge of online researching tools such as PubMed, Internet Explorer, etc.
· Proven ability to navigate through and extract information from internal and external sites
· Advanced multitasking capabilities
· Requires ability to sit for prolonged periods of time
Pay Structure:
BS Level or below: $20-21
Masters level: $22-23
RNs: $24-25
RDs: $25-26
NPs, PhDs: $25-$27
MDs: $26-27