WFS Peer Support Specialist - Spokane, WA - Full-time/Hourly

Closes: 8/27/23 - Spokane, WA - Full-time/Hourly Wage: $23.00 - $25.00 p/h DOE Employment Benefits: https://discovergoodwill.org/benefits/ NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Summary: The Team Member Support Specialist within the GoodLife program will provide resources & referrals to Team Members (Goodwill employees) to build independence & promote stability in the workplace & their personal lives. Provide assistance to Team Members through direct & indirect service support & referral to partner & community agencies. Education &/or Experience:Bachelor's degree from four-year college or university; or one to two years related experience &/or training; or equivalent combination of education & experience. Essential Duties & Responsibilities: Collaborate with Team Members to determine their needs & priorities, & together design a plan of action. Gather & record Team Member demographic & referral information to enter into established Electronic Health Record (EHR) within 24 hours of initial contact. Accurately document all services provided to Team Members in established EHR within 24 hours. Identify resources & refer to Goodwill Industries of the Inland Northwest (GIIN) & community resources to assist Team Members in building independence & improving stability. Provide direct support, coaching, & mentoring to Team Members to reduce barriers & assist with navigation of resources. Maintain up-to-date knowledge of community resources & develop relationships with local community organizations. Create individualized plans for Team Member requests, with specific plans & objectives. Practice cultural humility, while demonstrating the necessary attitudes, knowledge, & skills to deliver culturally competent services. Maintain confidentiality, utilizing Release of Information authorizations to facilitate services & advocate for Team Members while communicating with collateral contacts as needed & authorized. Monitor & follow up with Team Members as needed while cases remain active, closing cases monthly when all goals & objectives have been accomplished or at the request of Team Member. Maintain flexibility to work occasional evenings or weekend shifts, with supervisor approval. Travel between GIIN locations. Demonstrate respect & value for all Team Members, regardless of circumstances, behavior, or needs. Participate in meetings, staffings, trainings, & other community activities as a positive & professional ambassador of GIIN. Establish & maintain positive, professional working relationships with Team Members, managers, GIIN leadership, & community partners & resources. Notify supervisor, law enforcement, & other appropriate entities regarding safety concerns or when required by Mandated Reporting statute or GIIN policy. Work independently & collaborate with GIIN department, site managers, & colleagues to promote GoodLife services & activities. Stay apprised of policy, state, & federal laws pertaining to GIIN & the individuals it serves. Participate in quality assurance, continuous improvement, outcome measures, & reporting systems. Make recommendations to supervisory staff on necessary changes in policies, or management styles. Track revenue & expenses. Provide services in accordance with GIIN policies, CARF accreditation standards, & principles of safety. Work collaboratively with Workforce & Family Services to provide participant services. Follow all policies, procedures, & directives of GIIN assuring safety of personnel or property. Properly wear & maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with & promote good safety practices. Maintain an orderly work area. Comply with all health, safety, & fire standards & all local, state, & federal regulations (WISHA & OSHA). Other duties as assigned.