2027 Summer Leadership Intern

SEASONAL POSITION Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! The Busch Gardens Williamsburg Internship Program is sought after by students from all over the country for its real-world leadership experience, ongoing learning and overall enjoyment. Each Intern is placed in a supervisory role, gaining hands-on experience in the day-to-day operations of The World’s Most Beautiful Theme Park. Interns also participate in weekly activities and seminars to strengthen their business skills and collaborate with fellow ambassadors. The program culminates in a team project focused on a real-world business challenge, with findings and recommendations presented directly to Senior Leadership. Potential Internship Areas Include: Aquatic Operations Baking & Pastry Food & Beverage Operations Finance Guest Arrival Human Resources IT Marketing Merchandise Operations Ride Operations Supply Chain Operations Zoological Operations Additional opportunities may be available What you get to do: Attend weekly seminars held by various departments within the Park Park tours with members of your leadership team Complete a Team project where groups of Interns will work on a real-world business case and present their findings and recommendations directly to Senior Leadership. Interns will have the experience of front-line involvement, overseeing a team of employees and providing guidance and direction to their team as they interact with thousands of guests daily As a Leadership Intern, you'll: Oversee and coordinate the daily activities of all assigned locations Monitor all assigned locations to ensure safety, Five-Star Service, and cleanliness Assist with the training of new Ambassadors and ensuring they have the proper training documentation Maintain safety standards for both Ambassadors and guests Oversee and coordinate daily assignments for all Ambassadors to include employee scheduling, rotation schedules and break schedules Monitor budgeted labor and location supplies Coach and counsel Ambassadors on their performance Complete all tasks assigned by park leadership in a timely manner To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list, and additional duties may be assigned based on business needs. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What It Takes to Succeed: Must be currently pursuing a college degree Commit to working through the 2027 peak operating season (mid-May – mid-August) Flexible availability (schedules include nights, weekend and holidays) Ability to work indoors and outdoors, in a variety of weather conditions Excellent human relations and communication skills Previous leadership or theme park experience is a plus Compensation: 13.75 - 15.75 USD HOURLY The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.