5:00 PM - 10:00 PM: Customer Service Representative (Part-Time)
Dayton Freight
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- Pay
- $18
- an hour
- Location
- Des Plaines, IL
- Work style
- On-site
- Job type
- Part time
- Posted
- Oct 8
- 11 days ago
Career path
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About the company
Dayton Freight
Transportation/trucking/railroad · 1,001 to 5,000 employees
What you'll do
- Assist customers with freight pickup requests, rate quotes or freight charges
- Assist customers with hot shipments, shipment tracing and appointments or special requests
- Assist the Service Center Manager
- Take and deliver messages for the Service Center Manager and Account Managers
- Provide assistance to Drivers
- Prepare bills of lading and delivery receipts
- Maintain excellent communication with external and internal customers and interline companies
- May assist with payroll, data entry, freight reports, driver collect reports, billing and filling
What you need
- Skillful in Microsoft Office Programs
- Excellent keyboarding skills
- Has worked in a fast paced environment and has excellent attention to detail
- Experience with handling a high volume of phone calls
- Exceptional communication and customer service skills
Key skills
Microsoft Office ProgramsExcellent keyboarding skillsattention to detailcommunicationcustomer service skills
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Perks
- 401(k)
- Quick advancement
- Customized training program
See full description on company page, apply now
Read the full posting here
5:00 PM - 10:00 PM: Customer Service Representative (Part-Time)
Job Locations
US-IL-Des Plaines
Category
Customer Service
Overview
***Shift Available: Monday - Friday, 5:00 PM - 10:00 PM
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
401(k)
Responsibilities
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
Payroll
Data entry
Freight reports
Driver collect reports
Billing and filling
Qualifications
Skillful in Microsoft Office Programs
Excellent keyboarding skills
Has worked in a fast paced environment and has excellent attention to detail
Experience with handling a high volume of phone calls
Exceptional communication and customer service skills
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
Starting Pay
: $18.00/hour. Pay does vary depending on relevant experience.
Physical Demands
This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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