5:00 PM - 10:00 PM: Customer Service Representative (Part-Time)

Dayton Freight

Des Plaines, ILOn-sitePart time
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Pay
$18
an hour
Location
Des Plaines, IL
Work style
On-site
Job type
Part time
Posted
Oct 8
11 days ago
Career path

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About the company

Dayton Freight

Transportation/trucking/railroad · 1,001 to 5,000 employees

Dayton Freight on LinkedIn

What you'll do

  • Assist customers with freight pickup requests, rate quotes or freight charges
  • Assist customers with hot shipments, shipment tracing and appointments or special requests
  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers and interline companies
  • May assist with payroll, data entry, freight reports, driver collect reports, billing and filling

What you need

  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills

Key skills

Microsoft Office ProgramsExcellent keyboarding skillsattention to detailcommunicationcustomer service skills

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Perks

  • 401(k)
  • Quick advancement
  • Customized training program

See full description on company page, apply now

Read the full posting here
5:00 PM - 10:00 PM: Customer Service Representative (Part-Time) Job Locations US-IL-Des Plaines Category Customer Service Overview ***Shift Available: Monday - Friday, 5:00 PM - 10:00 PM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities 401(k) Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Starting Pay : $18.00/hour. Pay does vary depending on relevant experience. Physical Demands This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Options Click here to apply for this job Apply Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Application FAQs Software Powered by ICIMS www.icims.com

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