Account Developer
Staples Canada
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- Location
- Lake Mary, FL
- Job type
- Full time
- Posted
- Oct 1
- 18 days ago
Career path
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About the company
Staples Canada
Retail · 10,001+ employees
What you'll do
- Use Professional Selling Skills to identify customer needs and develop value-added proposals and pricing strategies.
- Manage customer interactions using CRM software, tracking sales activities, and maintaining accurate records.
- Collaborate with internal partners such as Category Sales Specialists, Sales Operations, and Customer Service Teams to ensure customer satisfaction and drive growth.
- Oversee pricing negotiations and make on-the-spot pricing decisions to ensure a seamless customer experience.
- Manage the sales funnel to close opportunities and achieve reactivation goals.
- Participate in ongoing training programs and workshops to enhance sales skills, product knowledge, and customer relationship management capabilities.
- Use phone, video, and digital correspondence to engage customers, focusing on retention and sales growth.
- Provide regular progress updates on weekly and monthly revenue targets and KPIs as defined by sales leadership.
- Consistently achieve activity goals and daily metrics, including outbound calls, sell time, and live contacts.
- Deliver excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Technological Proficiency, the ability to effectively utilize CRM systems, sales tools, AI resources, and customer purchasing data to drive productivity and customer outcomes.
- Technological Proficiency, the ability to effectively utilize CRM systems, sales tools, AI resources including experience with MS Word, Outlook, Excel, and PowerPoint.
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See full description on company page, apply now
Read the full posting here
Staples is business to business. You’re what binds us together.
Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.