ACH/Wire Specialist

General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities. Overview: The ACH/Wire Specialist is responsible for the high risk and critical daily operations of processing ACH (Automated Clearing House), inclearing files, return deposit items, originated returns, and wire transfer transactions accurately and efficiently. This role ensures the timely and secure execution of electronic payments, maintains compliance with banking regulations, and resolves any issues related to these transactions. The specialist will also provide excellent member service, respond to inquiries, and support internal teams regarding ACH and wire transfer operations. Essential Responsibilities:Ensure that all critical functions related to ACH and wire transfers are processed in adherence to internal policies, procedures, regulatory requirements including NACHA Operating Rules and GuidelinesEnsure that all functions related to inclearing and return deposit items are processed in adherence to internal policies, procedures, and regulatory requirementsReview and adhere to Credit Union policies and proceduresSupport the Courtesy Overdraft programAdheres to operational controls including applicable laws, rules, and regulations impacting ACH services and policies such as the Bank Secrecy Act, OFAC, NACHA Rules, Regulation E and Universal Commercial Code to ensure safety and soundnessIdentifies and resolves problems in a timely manner; works with other departments to solve complex issuesBuilds and maintains internal relationships throughout the Credit Union by providing exceptional member service; models excellent internal and external member serviceAssist management with audits, risk assessments, policies, procedures, and processesPerforms other duties as assigned Education and Experience: High school diploma or GED required2+ years of banking experienceNACHA certification or other relevant industry certifications preferred Knowledge, Skills, and Abilities:Knowledge of ACH and wire transfer systems, regulations, and industry best practicesStrong attention to detail and ability to handle multiple tasks efficientlyExcellent communication and customer service skillsStrong analytical and problem-solving abilitiesKnowledge of MS Office, including Word and ExcelKnowledge of DNA is preferredAbility to maintain confidentiality and exercise discretion when handling sensitive financial informationMust understand and comply with all required federal and state laws and regulations associated with this position At GECU, we want to support your wellbeing by offering a wide range of benefits: Health, Dental and Vision insurance Life and Disability insurance options Paid Time Off starts accruing once hired and take your birthday off -paid 401k Retirement plan with up to a 10% match of your base gross compensation Tuition reimbursement opportunities & professional development Volunteer opportunities -and earn additional PTO hours! On-site clinics for Vaccines and Mammograms And many more! Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives! General Electric Credit Union is an Equal Opportunity Employer