Administrative Assistant 1 - Onsite

Job Summary (List Format): - Serve as an onsite Administrative Assistant for AZDES - DBME in Tucson, AZ. - Operate switchboard: answer, direct, and transfer incoming calls; manage visitor check-ins and general administrative tasks. - Provide customer service to internal and external clients. - Perform receptionist duties including taking messages, providing information, and maintaining records. - Monitor emergency calls, alarms, and manage paging systems as needed. - Sort mail and handle basic administrative support tasks. - Schedule consultative examinations (CE) for claimants, including making follow-up calls and coordinating with doctors. - Prepare and mail exam packets or fax documents to medical providers as required. - Respond to inquiries regarding claim status, appointments, or transportation assistance (e.g., mailing bus passes). - Contact claimants, attorneys, medical sources, and hospitals to coordinate paperwork, appointments, authorizations, and reports. - Use a tracking system to ensure daily assignments are completed and disseminated. - Conduct case development activities that require analysis and judgment. - Maintain strong computer skills for daily tasks (data entry, scheduling, tracking). - Preferred: Bilingual ability to assist a diverse population. - Participate in intensive background and drug screenings (HireRight/Global ID facial biomatrix). - Position is onsite with potential for hybrid work after training. - Local candidates only; must be available for in-person interviews and able to start within two weeks of offer.