Advisor Services - Client Support Associate

Charles Schwab Inc.Charles Schwab Inc.Phoenix, Arizona, United States
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Posted

10/12/2026

Employment

Full time

Range

$25 - $27/hr

Work style

On-site

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AI summary

Core responsibilities

You will serve as the first point of contact for independent financial advisor clients, managing inbound calls to assist with account setup and money movement. You will be responsible for delivering precise solutions while maintaining high standards of service and building trust through thoughtful interactions.

Requirements overview

Candidates must have at least one year of customer service or professional relationship experience and a bachelor's degree or equivalent skills. You must demonstrate the ability to listen actively, apply feedback to improve performance, and maintain high standards of work quality.

Key skills

Customer serviceProfessional relationship buildingActive listeningProblem solvingCommunicationTime managementDigital toolsAttention to detailAdaptabilityProfessionalismWork ethicFinancial services knowledge

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Education requirements

bachelor degree

About Charles Schwab Inc.

Industry

Financial Services

Employees

35,157

Type

Public Company

Size

10,001+ employees

Charles Schwab is a different kind of investment services firm – one that strives to disrupt the status quo of the traditional Wall Street approach on behalf of our clients. We believe today, as we did on Day 1, that when you find ways to improve the investing experience for your clients, then business results will follow. Follow our company culture at #SchwabLife and see how we give back at #Schwab4Good. Support hours: 7 a.m.–7 p.m. CT or 24/7 at schwab.com/contact-us. Social Media Disclosures: https://www.aboutschwab.com/social-media (#0424-TM8W)

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Job categories

Customer Service & SupportFinance & Accounting

Description

Your Opportunity ***This position will start 1/11/2027*** At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified locations. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location. At Schwab, we believe in earning trust through every interaction. As a Client Support Associate, you’ll be the first point of contact for clients of independent financial advisors—helping them navigate their needs with clarity, care and confidence. In this role, you’ll build trust with our advisor’s clients through thoughtful conversations and timely follow-through, all while working in a fast-paced inbound phone center. Every call is an opportunity to listen closely, think critically and deliver a solution that feels personal and precise. Through on-the-job training, you’ll learn how to assist with online account setup, process money movement, guide the submission of account-specific forms and support a variety of other service-related needs. You’ll gain the product knowledge and tools to confidently assess client materials and deliver accurate, helpful solutions. If you’re looking for a role where your ability to adapt, connect and follow through makes a real impact—this is it. You’ll be part of a team that values growth, collaboration and doing what’s right for the client. What you have Required qualifications Minimum 1 year of customer service or building professional relationships—whether through volunteer work, internships, school activities or other meaningful experiences Bachelor’s degree or equivalent skills Demonstrated ability to create positive experiences by listening actively, responding thoughtfully and helping others resolve issues Ability to receive feedback, apply it to your performance and grow through new challenges or changing expectations Proven track record of following through on tasks, meeting deadlines and maintaining high standards of work quality Preferred qualifications Demonstrated ability to use technology confidently and support others in adopting digital tools Proven enthusiasm, professionalism, and strong work ethic while contributing to team goals You’ll have the opportunity to enroll in our self-study program for Series 7 & 63/66 licenses after your first 90 days. In addition the salary range, this role is also eligible for bonus or incentive opportunities. #campus

Requirements

  • •Customer service
  • •Professional relationship building
  • •Active listening
  • •Problem solving
  • •Communication
  • •Time management
  • •Digital tools
  • •Attention to detail
  • •Adaptability
  • •Professionalism
  • •Work ethic
  • •Financial services knowledge

Benefits

  • •Bonus opportunities
  • •Incentive opportunities
  • •Series 7 license training
  • •Series 63/66 license training

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