Advisor Support Associate

Charles Schwab Inc.Charles Schwab Inc.Phoenix, Arizona, United States
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Posted

10/12/2026

Employment

Full time

Range

$25 - $27/hr

Work style

On-site

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AI summary

Core responsibilities

You will support independent advisory firms by managing inbound and outbound calls and handling essential account maintenance. You will also provide exceptional service to Registered Investment Advisors and their clients while navigating complex financial scenarios.

Requirements overview

Candidates must have at least one year of customer service or professional relationship-building experience. A bachelor's degree or equivalent work experience is preferred, along with strong communication and problem-solving skills.

Key skills

Customer serviceRelationship buildingProblem solvingActive listeningCommunicationFinancial services knowledgeAccount maintenanceTime managementAdaptabilityDigital tools proficiencyProfessionalismTeamwork

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Education requirements

bachelor degree

About Charles Schwab Inc.

Industry

Financial Services

Employees

35,157

Type

Public Company

Size

10,001+ employees

Charles Schwab is a different kind of investment services firm – one that strives to disrupt the status quo of the traditional Wall Street approach on behalf of our clients. We believe today, as we did on Day 1, that when you find ways to improve the investing experience for your clients, then business results will follow. Follow our company culture at #SchwabLife and see how we give back at #Schwab4Good. Support hours: 7 a.m.–7 p.m. CT or 24/7 at schwab.com/contact-us. Social Media Disclosures: https://www.aboutschwab.com/social-media (#0424-TM8W)

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Job categories

Customer Service & SupportFinance & Accounting

Description

Your Opportunity ***This position will start 1/25/2027*** At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified locations. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location. When you join Schwab as an Advisor Services Associate, you become part of a team that puts people first—our clients, our advisors, and each other. You’ll support independent advisory firms with the tools and services they need to succeed. Whether or not you’ve worked in finance before, your ability to learn, solve problems, and build trust will set you up for success. In Schwab Advisor Services, Registered Investment Advisors (RIAs) and their clients are at the center of everything we do. In this role, you will build trust and inspire confidence through exceptional service, one interaction at a time, while working in a fast-paced, dynamic service center environment. You’ll engage in a mix of inbound and outbound calls, supporting advisors with essential account maintenance and helping them succeed in their day-to-day business. Through on-the-job training, you’ll gain deep knowledge of financial services and learn how to discuss topics like new accounts, transaction status, money movement, and retirement services with clarity and confidence. You’ll navigate complex scenarios with resourcefulness, take ownership of outcomes, and adapt quickly as you grow. If you’re looking for a place where learning is constant, your contributions matter, and your growth is supported, this may be the role for you. What you have Required Qualifications: Minimum 1 year of customer service or building professional relationships—whether through volunteer work, internships, school activities, or other meaningful experiences Demonstrated ability to create positive experiences by listening actively, responding thoughtfully, and helping others resolve issues Proven track record of following through on tasks, meeting deadlines, and maintaining high standards of work quality Ability to receive feedback, apply it to your performance, and grow through new challenges or changing expectations Demonstrated ability to review situations, think through next steps, and find practical solutions utilizing available resources Preferred Qualifications: Bachelor’s degree or equivalent work experience Aptitude to learn new tools and concepts and apply them quickly Demonstrated ability to use technology confidently and support others in adopting digital tools Proven enthusiasm, professionalism, and strong work ethic while contributing to team goals You’ll have the opportunity to enroll in our self-study program for Series 7 & 63/66 licenses after your first 90 days. In addition to the salary range, this role is also eligible for bonus or incentive opportunities. #campus

Requirements

  • •Customer service
  • •Relationship building
  • •Problem solving
  • •Active listening
  • •Communication
  • •Financial services knowledge
  • •Account maintenance
  • •Time management
  • •Adaptability
  • •Digital tools proficiency
  • •Professionalism
  • •Teamwork

Benefits

  • •Bonus opportunities
  • •Incentive opportunities
  • •Professional training
  • •Series 7 & 63/66 license study program

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