Analyst, Security Operations Center
Lewis Energy Group
- Location
- San Antonio, TX
- Posted
- Nov 4
- 1 day ago
Career path
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About the company
Lewis Energy Group
Oil & energy · 1,001 to 5,000 employees
At Lewis Energy Group, we are a vertically integrated exploration and production (E&P) company and a leading natural gas producer in South Texas and across the nation. With operations in South Texas and Mexico, we take pride in our long-standing commitment to excellence, innovation, and community engagement. What sets us apart is our family-oriented work culture, built over decades of dedication and teamwork. This culture drives the passion we bring to our work and the positive impact we strive to make in the communities where we operate.
What you'll do
- Monitor CCTV, access control, alarm systems, and Restrata platform
- Triage alarms, calls, and notifications, dispatch emergency services, and escalate incidents
- Support journey management, traveler check-ins, and pool vehicle coordination
- Monitor threat intelligence, news, and social media, and contribute to the Protective Intelligence Report
- Perform daily system and camera checks, troubleshoot systems, and process access control requests
- Support coordinated responses during emergencies and other life-safety events
- Maintain incident records and complete a shift pass-down log
- Support onboarding new sites into SOC monitoring and keep contact and escalation information current
What you need
- High school diploma or general education degree (GED)
- Minimum of two (2) years of experience in security operations, a SOC or monitoring center, dispatch, law enforcement, military, or related field.
- Familiarity with CCTV, access control, and alarm monitoring systems, and proficiency in Microsoft Office.
- Ability to quickly assess information and make sound decisions under pressure.
- Strong written and verbal communication skills, including clear incident documentation.
- Valid driver’s license and ability to pass background, drug, and motor vehicle record screening.
- Ability to work 12-hour rotating shifts, including nights, weekends, and holidays, and to provide holdover coverage when needed.
- Bilingual in English and Spanish (strongly preferred), with the ability to communicate with personnel and authorities locally and internationally.
- Associate or bachelor’s degree in criminal justice, security, emergency management, or related field.
- Experience with Restrata, Brivo, Wisenet Wave, or comparable platforms.
- Experience with journey management, travel risk, or cross-border operations.
- Experience researching and writing intelligence or threat assessment products.
- Experience in the oil and gas, energy, or critical infrastructure sector.
- Sound judgment and composure under pressure, including when working independently.
- Strong attention to detail and accuracy in monitoring and reporting.
- Team oriented, with the ability to work closely with SOC teammates, leadership, and partner organizations.
- Adaptability to shifting priorities, frequent interruptions, and evolving threat conditions.
- Strong problem-solving skills and discipline in following established procedures.
- Cultural awareness and professionalism when supporting international operations.
- High integrity and commitment to confidentiality.
- Must be able to remain alert and focused for the full duration of a 12-hour shift.
- Occasional travel to Encinal and South Texas field locations may be required.
- Insurance: Medical/Dental/Vision/ Basic Life and AD&D/and other benefit options to meet your personal needs
- Retirement: 401K with immediate matching contribution
- Annual Discretionary Bonus
- Generous Paid Time Off and Paid Holidays
- Employee Assistance Program (EAP) – Free, confidential support for you and your dependents
- Career Progression Program – Opportunities for growth and development
- On-Site fitness center
- Wellness & Company Events throughout the year
- Education: a high school diploma, an associate degree or a bachelor's degree
Key skills
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Perks
- Medical/Dental/Vision
- 401K with immediate matching contribution
- Annual Discretionary Bonus
- Paid Time Off
- Paid Holidays
- Employee Assistance Program
- Career Progression Program
- On-Site fitness center
See full description on company page, apply now