AR Accounting Coordinator

Job Summary: The Accounts Receivable Accounting Coordinator is responsible for daily AR activities, including collections, cash applications, account reconciliations, credit reviews, and account maintenance. This role ensures accurate financial records, timely collections, and resolution of account discrepancies while supporting departmental operations and process improvements. Duties and Responsibilities: Post daily cash receipts and ensure accurate payment allocation. Reconcile customer accounts and resolve payment discrepancies. Process customer refunds, credits, and account adjustments as needed. Assist with month-end reconciliations and AR closing activities. Prepare AR aging reports and assist with cash collection forecasts. Monitor outstanding balances, conduct collection follow-ups, and resolve disputed invoices. Identify payment trends and potential collection risks. Collaborate with internal departments to resolve issues delaying customer payments. Maintain accurate collection notes and follow-up records. Create and maintain customer and vendor accounts in Infor LN, ensuring accurate and up-to-date information. Conduct credit reviews for new and existing customers to assess payment risk. Review customer payment history, credit reports, and financial information to support credit decisions. Assist with establishing and updating customer credit limits and payment terms. Review accounts for potential credit holds and coordinate account releases. Maintain accurate customer credit files and supporting documentation. Provide documentation and account information for internal and external audit requests. Support training and cross-training of new and existing team members. Assist with departmental projects, process improvements, and workload coverage. Skills: Strong attention to detail and organizational skills. Good analytical, reconciliation, and problem-solving skills. Ability to prioritize tasks and manage multiple responsibilities. Strong written and verbal communication skills. Good customer service and relationship-building skills. Knowledge of accounts receivable, collections, and payment processing. Proficiency in Microsoft Excel, Word, and Outlook. Familiarity with ERP systems, preferably Infor LN. Ability to work independently and collaboratively. Willingness to learn and adapt to changing business needs. Behaviors: Accountability – Takes ownership of responsibilities and follows through on open items. Communication – Communicates clearly and professionally with customers and internal teams. Dependability – Meets deadlines, follows through on commitments, and supports team coverage. Adaptability – Adjusts to changing priorities, processes, and business needs. Teamwork – Shares knowledge, supports cross-training, and assists team members. Professionalism – Demonstrates sound judgment and maintains positive working relationships. Education & Experience: Associate’s degree preferred. Previous experience in Accounts Receivable, Collections, or a related accounting field required. About RTC RTC masters the design and detail of retail, helping brands and retailers improve the shopping experience and grow their bottom line. We design retail programs and environments, execute them globally, and build products that improve retail performance. We provide our clients with a cohesive brand experience, expanded retail presence, and consistently better results at a lower total cost. Learn more at http://www.rtc.com/ . Why should you consider a career at RTC? Benefits Hybrid schedule: at least two in-office days per week after onboarding Medical coverage through Blue Cross Blue Shield (options include 2 PPO plans and 1 HMO plan) Dental insurance (offered through 2 PPO plans) Access to BCBS Benefit Value Advisor and Member Rewards programs Flexible Spending Accounts (for health and dependent care) Commuter transit benefit 401(k) plan with 6% contribution and 3% company match, including a Roth option Company-paid life insurance (3x salary, with the option to purchase additional coverage) Company-paid short-term disability insurance (long-term disability optional) 16 days of PTO each year 9 paid holidays Tuition assistance program Perks Early Fridays year-round (finish at 2:30 PM) Volunteer Time Off (VTO) plus company-sponsored volunteer activities Wellness PTO is encouraged for vacations and mental health breaks Employee Assistance Program offering legal, financial, and counseling resources Discounts on fitness center memberships for employees enrolled in Blue Cross plans 100% coverage for preventive care, including annual check-ups and screenings Lactation rooms available for new mothers at the Rolling Meadows location Annual on-site flu clinics in Romeoville and Rolling Meadows for employees and covered dependents (or covered through insurance if off-site) Career Development & Training We encourage your professional growth and development. We offer mentors with deep industry experience and management who will assist you in defining and realizing your short and long-term career goals and a variety of opportunities for training and advancement. Compensation The base salary range for this position is budgeted for $42,685-$62,321 with eligibility for an annual bonus. The actual base salary depends on various factors and could be above or below the range depending on the applicant's qualifications, years of relevant experience, specific skills, level of education, business needs, and market demand. The full salary range for this role reflects this position's competitive labor market value and provides an opportunity to progress as associates grow and develop within the role. Bonuses are paid based on RTC’s financial results. Any payouts awarded in the first year of employment are pro-rated based on the start date. Program rules are subject to change at management’s discretion. RTC is an equal-opportunity employer. Women, individuals of all ethnicities, people with disabilities (intellectual and physical), and Veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, sex (including gender identity, sexual orientation, and pregnancy), age (40 or older), disability or genetic information, marital status, citizenship status, religion or any other basis prohibited by law .RTC is in compliance with Child Labor Laws https://www.eeoc.gov/poster